Operations Manager - Atlantic

United Services Group; Nottingham, Hoveringham; On-site; CAD 40,000 - 70,000

Job description

January 21, 2025

About Us:

Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.

The Opportunity:

Under Sunwing Vacations, we are looking for a Web Content Coordinator to join us in making vacation dreams come true. As the Web Content Coordinator, you will manage and implement changes to destination, hotel, and excursion pages. The position reports to the Director Product Support and will be located in Toronto, ON.

What You’ll Do:

1. Oversee the assigned destination, data migration and maintenance of product information for Sunwing Vacations Group.
2. Ensure that the data being inputted is accurate, always up-to-date, consumer-facing and consumer-appropriate.
3. Create and maintain product pages by inputting product information into the content/product information management system.
4. Coordinate with Product Specialists (and other departments, as necessary) to ensure the latest hotel factsheets and product information is retrieved and maintained and respond to product inquiries.
5. Practice outstanding organization and prioritizing skills in order to:
1. Stay on top of new and existing product pages that need to be updated.
2. Be mindful of pending product pages that require additional information.
3. Follow up with resources to retrieve required information in a timely fashion.
4. Review daily Reports to ensure data is up to date in your respective destinations.
5. Ensure standardization guidelines for content are adhered to.
6. Launching new Product, ensure web is up and running.
7. Web Alerts, ensure that these are displaying accordingly on Web per ARCC notifications.
8. Monitor/Audit WEB on a regular basis per destination.
6. Gain an in-depth understanding of the destination as a whole.
7. Other duties as assigned.

What You’ll Need:

1. Post-secondary education in a related field.
2. Certification in Travel and Tourism.
3. TICO Certification.
4. Use office technology (Word, Excel, PowerPoint, etc.).
5. Very detail-oriented, and ability to prioritize and meet deadlines.
6. Exceptional problem-solving skills.
7. Able to follow company’s policies and procedures, as well as understanding of the organizational structures and functional responsibilities relevant to the area of responsibility.
8. Strong understanding of the travel industry is an asset.

What We Offer:

1. Growth opportunities.
2. Free Parking.
3. Open concept, collaborative workspace.
4. Fresh Café with delicious snacks and meals at a subsidized price!
5. Opportunity to give back through our social responsibility initiatives.

We thank all who apply; however, only those who meet the qualifications will be contacted.

Diversity, equity, and inclusion - Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team. Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma-informed policy and educational programs used by all our divisions. Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well. Learning and development - Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.

We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email [e-mail]