Quality & Warranty Analyst - F56325

Caresoft Global Limited; Basildon; Hybrid

Job description

Job Title: Quality and Warranty Analyst

Location: Basildon, Essex / Hybrid

Rate: £35.65ph via an Umbrella Company (Inside IR35) - RATE POTENTIALLY NEGOTIABLE

Employment Type: Contract (initially to 31.12.25)

Hours: Standard 37.5 Hours Per Week

Reference: F56325

Position Description

Quality and Warranty Analyst To be a key member of the European High Voltage Powertrain Quality Team. Tracking High Voltage quality data with VO Plants and identifying quality trends across HV commodities.

• Team of 11 dynamic, motivated engineers striving for the best quality possible
• Working with dealers to fix vehicles correctly first time
• Commodity based engineers – cell/array, BEC/BECM, BCCM charge cord, Motor controller etc
• Vehicle based engineers
• Field investigation engineers
• Warranty spend and supplier chargeback
• Working to identify and contain HV powertrain issues in Europe
• Work closely with the US teams
• Technologies - mHEV, FHEV, PHEV, and BEV
• Responsible for European targets for Repair Rate – R/1000, Cost Per Unit (cost per vehicles sold by how much spend on repairs), CPU, yearly Warranty Spend and Supplier Chargeback
• Using connected vehicle modem data to identify issues faster
• Preparing service teams for new vehicle launches and then dedicating time with new launches to identify issues as fast and possible and contain – Early Warning Process
• Driving down cost per repairs and yearly warranty spend and ensuring suppliers “pay up”

Role

• To be a key member of the European High Voltage Propulsion Quality Team
• Tracking EU powertrain quality status overall vs targets and across individual commodities
• Using our client’s automotive OEM systems (GCQIS, GTAC, QLIK etc) to identify trends
• Working with VO plants to track claims through ECB system
• Working with US teams on common reporting metrics and monthly senior review presentations
• Presenting weekly to EPE chief engineer the status of warranty and main issues

Key Experience/Skills

• Previous quality organisation experience
• Experience of the Automotive OEM client’s systems – ECB, PTS, GTAC, GCQIS, QLIK, BSAQ
• Previous experience of quality reporting & working with VO plants on claim binning
• Experience of automotive OEM client’s systems to plot out quality data, both R/1000 and CPU. Identifying trends and being able to interpret the data and engage with the team to contain issues and track these containments in the automotive OEM systems.
• Advanced excel use & data processing experience
• Ability to work within a diverse team is critical

Additional Skills Preferred

• Six Sigma, Knowledge of high voltage systems.
• Experience reporting out at all levels within automotive OEM.

Additional Information

High voltage quality is absolutely key to success for our client. You will be working within a small dedicated team of 11 engineers who are motivated to ensure EV quality is class leading.

The team work with a start up launch mentality, working the hours that are required to get the best possible job done.

This role is key for understanding the quality reporting of the department, identifying issues as early as possible and containing as fast as possible.

We are using modem data, quality AI tools and data from unsold vehicles to protect the customer and identify/contain issues as fast as possible.

The team is looking for a highly motivated individual that can bring innovative ideas on how we can take EV quality to the next level.

** THIS POSITION IS CONFIRMED INSIDE IR35**

Travel: Yes

Location: Basildon - Hybrid

Do not miss out on your chance of interview – APPLY NOW!

Our Clients are unable to provide sponsorship for Tier 2 General Visas; therefore, only candidates eligible to work in the UK need apply!

Caresoft Global Limited operates as an Employment Business and Employment Agency.
We are an independent highly-experienced recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries.

No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.