Quality Support Technician

Position: Quality Support Technician

Location: Crewe, Cheshire

Company: auto-scan

Pay Rate: £19.54 Per Hour (PAYE)

Start Date: Immediate Start

About Us
Autoscan UK Ltd is a leading provider of quality assurance and inspection services to the automotive industry. With years of experience and a commitment to excellence, we partner with top automotive manufacturers to ensure the highest standards of quality and safety.

Job Description
We are currently looking to recruit an experienced Quality Support Technician for an exciting new opportunity based in the Crewe area of Cheshire.

In this role you will be responsible for investigating issues identified from warranty claims and customer in-use quality issues, taking ownership of any issues identified, providing a rapid response to any quality issues, determining root cause, and then initial liaison with component and part suppliers to discuss engineering changes and improvements.

Quality concern updates will be managed via a bespoke concern management system. The Quality Technician will also update customer-specific systems to demonstrate concern status and progress.

Following on from the supplier discussions, the Quality Technician will be responsible for managing the resolution of the quality issue, robust problem resolution actions, and closure of the issue to 8D.

The successful Quality Technician will be comfortable in customer-facing roles and will be able to represent the team in all quality forums, from initial investigation to senior management and engineering follow-up meetings, and feeding back to the supplier network.

Minimum Requirements
Applicants should have previous experience in a similar Quality role, be computer literate, be experienced in the use of MRP type systems, and be able to communicate at all levels.

Benefits

• Basic Hourly pay rate of £19.54 PAYE
• World-Class working facilities
• Free on-site parking
• Flexible start/finish times
• Early finish on a Friday

The successful candidate will be required to undergo a basic DBS Criminal Record Check.

Autoscan UK Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.