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Quality Support Technician
auto-scan
Crewe
On-site
GBP 40,000 - 60,000
Full time
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Job summary
An established industry player seeks a Quality Support Technician to join their dynamic team in Crewe. This role offers an exciting opportunity to investigate warranty claims and address quality concerns in the automotive sector. The successful candidate will engage with suppliers to implement engineering changes and ensure the highest standards of quality. With a competitive hourly rate and flexible working conditions, this position promises a rewarding experience for those dedicated to excellence in quality assurance. If you thrive in problem-solving and enjoy customer interaction, this role is perfect for you.
Benefits
Qualifications
- Experience in a similar Quality role is essential.
- Comfortable in customer-facing roles and quality forums.
Responsibilities
- Investigate warranty claims and customer quality issues.
- Manage resolution of quality issues and supplier discussions.
Skills
Tools
Job description
Position: Quality Support Technician
Location: Crewe, Cheshire
Company: auto-scan
Pay Rate: £19.54 Per Hour (PAYE)
Start Date: Immediate Start
Autoscan UK Ltd is a leading provider of quality assurance and inspection services to the automotive industry. With years of experience and a commitment to excellence, we partner with top automotive manufacturers to ensure the highest standards of quality and safety.
We are currently looking to recruit an experienced Quality Support Technician for an exciting new opportunity based in the Crewe area of Cheshire. In this role you will be responsible for investigating issues identified from warranty claims and customer in use quality issues, taking ownership of any issues identified, providing a rapid response to any quality issues, determining root cause and then initial liaison with component and part suppliers to discuss engineering changes and improvements.
Quality concern updates will be managed via a bespoke concern management system, the Quality Technician will also update customer specific systems to demonstrate concern status and progress. Following on from the supplier discussions, the Quality Technician will be responsible for managing resolution of the quality issue, robust problem resolution actions and closure of the issue to 8D.
The successful Quality Technician will be comfortable in customer facing roles and will be able to represent the team in all quality forums, from initial investigation to senior management and engineering follow up meetings and feeding back to the supplier network.
Applicants should have previous experience in a similar Quality role, be computer literate, be experienced in the use of MRP type systems and be able to communicate at all levels.
In return, the successful candidate will be rewarded with a basic hourly rate of £19.54 per hour PAYE. The successful candidate will be required to undergo a basic DBS Criminal Record Check.
- Basic Hourly pay rate of £19.54 PAYE
- World-Class working facilities
- Free on-site parking
- Flexible start/finish times
- Early finish on a Friday
Join Autoscan UK Limited and be a part of a team dedicated to driving excellence in the automotive industry!
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