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Quality, Safety and Performance Officer - HMP Berwyn

NHS

Wrexham

On-site

GBP 25,000 - 35,000

Full time

4 days ago
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Job summary

An established health organization is seeking a Quality, Safety & Performance Support Officer to enhance service delivery at HMP Berwyn. In this pivotal role, you will leverage your expertise in SystmOne to ensure data integrity and provide essential training to staff. You will also develop communication strategies to keep residents informed about health services. If you are passionate about making a difference in the health sector and possess strong IT training skills, this position offers a rewarding opportunity to contribute to the well-being of the community while working within a supportive team environment.

Qualifications

  • Qualified at NVQ L3 in a job related field.
  • Significant experience as a SystmOne super user or accredited trainer.

Responsibilities

  • Collate information and produce reports for governance structures.
  • Deliver training and ensure data quality within clinical systems.

Skills

Training in IT systems
Data extraction from clinical systems
Communication skills

Education

NVQ L3 in job related area

Tools

SystmOne
MS Office

Job description

Quality, Safety and Performance Officer - HMP Berwyn

We are looking for a Quality, Safety & Performance Support Officer to provide support in the following areas:

  1. Collation of information and production of reports to feed into Health Board and partnership governance structures.
  2. Ensure data quality within Offender Health clinical system (SystmOne), proposing solutions where issues are identified and maintaining reporting systems to support the needs of the Team.
  3. Deliver training in clinical system (SystmOne).
  4. Developing effective communication processes to ensure that residents of HMP Berwyn and Health and Wellbeing team are informed of Health and Wellbeing service provision and developments.
  5. Identifying and collating evidence to support inspections and audits of the Health and Wellbeing Service.
  6. Provide administrative co-ordination and support to serious incident review meetings.
Main duties of the job

You will be qualified at NVQ L3 in a job related field and be a SystmOne accredited trainer or have significant experience as a SystmOne super user. We are also looking for someone who has experience of delivering training in IT systems to a wide range of audiences and experience of using and extracting data from clinical information systems.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Please note that any offer of employment will be subject to the successful receipt of a DBS and prison vetting clearances.

Please note if your application is successful and you are invited to interview, they will be held on site at HMP Berwyn to ensure candidates have an understanding of the environment. Requests for virtual interviews will not be accepted.

Person Specification
Qualifications
  • NVQ L3 in job related area
  • Thorough knowledge of all MS Office applications
  • Knowledge of NHS Information requirements
Experience
  • Experience of delivering training in IT systems to a wide range of audiences
  • Experience of using and extracting data from clinical information systems
  • Experience of developing communication methods in varying formats
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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