Quality Manager - Middlesbrough

Balfour Beatty; Middlesbrough; On-site; GBP 40,000 - 80,000; Full time

Job description

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About the role

To manage an effective project Quality team (or part of) and support Balfour Beatty deliver the project in accordance with customer and stakeholder requirements and commitments, including verification activities to demonstrate full compliance with Balfour Beatty, project and legislative requirements.

To manage the co-ordination, submission, compliance and management of all assurance activities and the resolution of assurance related issues, and ensure implementation of project quality management procedures.

What you'll be doing

• Implement the Quality Assurance & Control Strategy under the direction of the Project Head of Quality.
• Ensure a robust Quality management system is in place and maintain all processes and procedures required for quality delivery on the project.
• Provide training on the project management system and quality awareness and development assistance to the wider project team.
• Provide (or support the provision of) all suitably qualified and experienced quality resource to the project as required to support the safe, on time and on budget delivery of the project.
• Ensure the right people, with right skills and experience at the right time to optimise overall project performance considering both technical and behavioural competence.
• Support the Project Head of Quality in assigning roles and responsibilities for all quality personnel aligned to the wider project organisation.
• Support the Project Head of Quality in ensuring the quality resource implications of the schedule are clearly understood with a plan in place to provide suitable resource at the right time, including succession planning & development of quality talent.
• Support the Project Head of Quality in identifying future resourcing needs and ensure that training plans and succession are aligned to the project requirements.
• Feed into the preparation and implementation of the project Audit Schedule.
• Conduct audits of project activities and subcontractor operations, both on and off site, in accordance with the project Audit Schedule.
• Support the assessment of Supply Chain partners prior and during project delivery.
• Ensure robust, transparent & credible information is in place to provide an accurate understanding of quality performance across the project.
• Assist with resolution of any quality-related issues arising and make informed decisions on their resolution.
• Support the Project Head of Quality in establishing appropriate Key Performance Indicators and work towards meeting them consistently.
• Support the delivery of Project Strategic Objectives.
• Actively participate and support the high-performance Project Leadership Team.
• Support the project document control process.
• Live the Balfour Beatty Values.
• Ensure a relentless focus on Zero Harm and Right First Time.

Who we're looking for

• Prior Quality experience and/or relevant operational / technical experience to meet industry sector demands.
• Experience in leading and managing teams.
• Level 4+ Qualification in Quality, Construction or Manufacturing (relevant industry).
• MCQI registered or working towards it.
• Knowledge of ISO9000 Terminology.
• ISO9001 Lead Auditor.
• Awareness of Root Cause Analysis principles and techniques.
• KPI development and Performance Reviews.
• Understanding of handover of works.
• Understanding of Change Management.
• Fully proficient in modern office computer systems and technology e.g. Office 365.
• Awareness and understanding of quality and/or technical standards.
• Awareness on Information Management.
• Pays attention to detail and sees things through to completion.
• Good time management.
• Has an ability to gather, analyse and evaluate facts.
• Can deliver reports orally and written in an objective and persuasive manner.
• Has good interpersonal and communication skills.
• Is a self-starter who manages their own time and seeks to add value to their function.
• Is able to work within a multi-discipline team.
• Able to command respect across the project and within the function.
• Can demonstrate initiative and resilience.
• Able to build strong relationships with delivery teams and stakeholders.

Why work for us

Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.

About us

Our skilled and dedicated teams deliver a range of proactive and reactive services which support a reliable and safe supply of power flowing to millions of homes and businesses around the world. Our contracts range from 50,000 schemes to 100 million plus major projects.

Balfour Beatty's Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions. With experience and expertise across the full spectrum of the electricity grid, our teams have capability across overhead lines, cable tunnels, distribution networks and substations. From scoping and feasibility, to design, construction and ongoing maintenance, our in-house experts, flexible resources and industry-leading innovations support clients in the development of some of the world's most ambitious power transmission and distribution projects.

At Balfour Beatty, we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business. To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full on the Balfour Beatty website.

To help and support us with our desired commitment to create an inclusive culture, we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Further information on Disability Confident can be found on the Balfour Beatty website.