Quality Manager in London)

Quality Manager

Location: Jersey

Salary: £65,805.60 - £73,304.59 per annum

Contract: Full time, Permanent

By joining the organisation, you'll be proud of what you can achieve - both for yourself and the people of Jersey. You'll enjoy a broader scope that allows you to express yourself, in a smaller setting that means you see the positive results of your impact every day. You'll have a diversity of opportunities that stretch and challenge you, with all the personal and professional support you need. Most of all, in their open, welcoming environment, your voice matters, enabling you to build a rewarding career.

The Role

Forensic Services support the organisation in tackling crime. You can help in maintaining public safety on the Island. As a Quality Manager, you'll ensure that forensic service activities have quality embedded in their practices and procedures.

Whether you're a Quality Manager at the moment or an experienced Lead Auditor, this is your chance to move into the fascinating arena of public safety and forensic investigation. You will progressively design, build, maintain and continuously improve a Quality Management System (QMS).

Working under the Head of Forensic Services, you'll provide expert advice and leadership on all quality matters, manage the QMS, and inspire a small team of forensic technical staff.

Communication, organisation, and strategy skills are key. You must have proven experience in Quality Management and have designed or contributed to building a QMS, along with knowledge of relevant international Standards (ISO 17025/17020).

You'll need the ability to understand and interpret Standards to determine the most appropriate implementation methodology, and a good knowledge of recognised Quality Management tools and techniques.

You will be responsible for leading a culture of continuous improvement and embedding quality management across the Forensic Investigations Unit and wider operational departments, along with key stakeholders.

The Quality Manager will coordinate the implementation, streamlining, and maintenance of quality standards to improve the integrity of Forensic Science Activities (FSAs) delivered across the organisation and Criminal Justice System (CJS) partners.

Key Responsibilities

1. Lead in the shaping, development, implementation, and ownership of an effective Quality Management System (QMS) and Training Framework across the Forensic Investigations Unit.
2. Act as a strategic point of contact for internal and external stakeholders regarding all aspects of Regulatory Code compliance and ISO accreditation.
3. Advise the Head of Forensic Investigations Unit on all quality matters to support compliance and lead on continuous improvement activities.
4. Manage and undertake peer reviews, audits, validation, competency, and inter-laboratory testing to support continuous improvement.
5. Monitor developments regarding quality standards and forensic training, proposing and implementing new procedures and initiatives.
6. Produce and present reports for the senior leadership team relating to quality management within the Forensic Investigations Unit.
7. Any other reasonable task as requested by the manager of the Forensic Investigations Unit.

Skills and Qualifications

1. Qualification in crime scene technology or quality management, or similar to level 5 or equivalent.
2. Relevant management qualification (e.g. CMI level 5) or equivalent experience.
3. Working knowledge of a Quality Management System (QMS).
4. Understanding of ISO quality standards.
5. Analytical skills for interpreting results.
6. Change control and validation skills.
7. Skilled in auditing and nonconformity reporting.
8. Skilled in quality and risk management.
9. Aware of Forensic Processes.
10. Experience with quality management software applications.
11. Experience in managing ISO standards and compliance in an ISO accredited environment.
12. Previous experience in implementing continuous improvement and maintaining ISO quality standards.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to complete your application: Apply Here.