Quality Manager - Genomics (XN07)

NHS; Leeds; Hybrid; GBP 40,000 - 70,000; Full time

Job description

Join us to make a meaningful difference to patients' lives.

If your passion is healthcare and you want to be at the forefront of improving outcomes for patients, then there's no better place to be.

We are currently recruiting for a dedicated individual to join our team in the genomics central laboratory at St James's University Hospital, for a fixed period of six months, as a Quality Manager. An element of home and/or flexible working would be considered in this role.

We welcome applications from candidates who have the relevant skills and experience to succeed. For further enquiries, please contact:

Helen Thomas, Genomics Service Manager [e-mail] or

Helen Pritchett, Acting Pathology Quality Lead [e-mail]

Expected Shortlisting Date: 28/04/2025

Planned Interview Date: 05/05/2025

Main duties of the job

Working closely with colleagues at Leeds and across the wider North East and Yorkshire (NEY) region. The role responsibilities include:

1. To lead the department's Quality Management System. The jobholder will contribute towards overall service improvement by participation in and the implementation of departmental policy development and by active participation in a range of people governance procedures consistent with Trust policies.
2. To participate in the training of support, technical, scientific and medical staff as is necessary for the service.
3. The successful candidate will need to work in a fast-paced environment, completing work at short notice and to tight deadlines. Attention to detail, organisational qualities, personal flexibility and excellent communication skills will be required. Previous experience in a laboratory environment or in healthcare is desirable but not essential.
4. The post holder will be required to work 37.5 hours per week full-time and contribute to out-of-hours rotas including weekends and bank holidays as required.

The Genomics Laboratory has a very engaged multi-disciplinary senior team and a mature, well-developed quality management system.

About us

In response to NHS England's recent Strategy and Service Specification for the future of Genomics services in England, Newcastle Teaching Hospitals, Leeds Teaching Hospitals, Sheffield Children's Trust and Sheffield Teaching Hospitals have formed the North East and Yorkshire Genomics Laboratory Hub; an exciting collaboration to provide services for Genomics across Yorkshire and Humber and the North. The combined size of our geography makes this the largest collaboration in the country with the Trusts offering a range of both general and specialist hospital services with excellent clinical outcomes for patients. We have an international reputation for excellence in specialist care, research and academic training.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Job responsibilities

JOB PURPOSE

1. Responsible for the implementation and coordination of the Quality Management System within the department.
2. Ensure that enabling quality systems and processes are established, implemented and maintained.
3. Coordinate compliance with Trust and CSU Governance policies and procedures.
4. Work collaboratively with the CSU leadership team to design, implement and review quality management system policies and procedures.
5. To communicate complex information to colleagues and other healthcare staff.
6. To contribute towards the training of support, technical, scientific and medical staff in relation to delivery of the quality management system.
7. Provide day to day management to departmental quality administrators and/or quality supervisors and ensure that these individuals complete appropriate, role-specific training in the quality management system.

JOB DIMENSIONS

As Quality Manager, the jobholder will provide management support to the Service Lead/Manager, with cross-site input, where applicable to the service. The jobholder may be required to support the department's senior team and deputise in the absence of key staff to deliver service.

The principal responsibility will be to lead on the implementation and continual development of the quality management system within the department.

Linked to the above, the jobholder will lead on the coordination of external assessment visits from regulatory and accreditation bodies at department level (e.g. UKAS, MHRA, EFI, HTA) and coordinate the completion of any resulting improvement actions.

The jobholder will contribute towards overall service improvement by developing systems and processes that empower departmental teams to contribute to improvement and by actively participating in CSU policy development.

The jobholder will be expected to analyse, interpret and compare a range of complex facts and situations. For example, in performing/supporting incident investigations and formulating improvement actions in response to external audit findings. There will be a requirement to communicate complex or sensitive information relating to the provision of the clinical service to other healthcare practitioners and organisations.

Person Specification

Experience

• Extensive experience within the clinical laboratory setting
• Successful working as a member of a team
• Supervisory or management experience
• Experience of working within a formal managerial/leadership role
• Experience of leading Quality Management and/or governance activities
• Experience of risk management activities, including Health and Safety aspects

Qualifications

• Biomedical Sciences (or equivalent) first degree (BSc)
• State Registration with HCPC where applicable to speciality
• Quality Management and/or Service Improvement qualification

Skills and Behaviours

• Specialist knowledge of Quality Management and Clinical Governance
• Specialist knowledge of regulatory and accreditation body requirements relating to clinical laboratory services
• Strong leadership skills.
• Knowledge of conventional IT software e.g. Microsoft Office
• Specialist knowledge and skills in service improvement methodology

Other Criteria

• Able to effectively motivate and influence
• Able to work collaboratively across organisational boundaries
• Able to work independently or as part of a team, as required