Quality Director

JR United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job description

The Quality Director is responsible for overseeing and managing all aspects of compliance and certification within Global Switch. The role ensures adherence to international standards, including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 27001 (Information Security Management), and ISO 45001 (Occupational Health and Safety Management). This position drives continuous improvement in management systems and fosters a culture of compliance across all business areas.

Key Responsibilities:

• Develop, implement, and maintain a corporate strategy for the management systems in alignment with relevant standards.
• Ensure compliance with legal, regulatory, and customer requirements related to company adopted standards.
• Monitor and assess updates to ISO regulations and best practices, adjusting company policies and procedures accordingly.
• Develop the internal/external audit strategy in order to maintain company adopted accreditations and legal compliance.
• Leading a team of specialists in various standards, manage and maintain the company accreditations and legal compliance.
• Develop and implement training programs to enhance the skills and knowledge of quality professionals.
• By ensuring high-quality standards globally, the Quality Director helps build and maintain a strong brand reputation.
• Consistent quality across all regions enhances customer trust and loyalty, leading to increased market share.
• The Quality Director provides critical insights and data to inform strategic business decisions.
• Develop and maintain a roadmap for the continuous improvement of management systems.
• Implement best practices to enhance efficiency and effectiveness in compliance and risk management.

About You:

With an eagle eye for detail and a strong commitment to operational excellence, you are someone who takes pride in maintaining a seamless and efficient working environment. Your adaptability allows you to thrive in a fast-paced setting, and your eagerness to learn keeps you updated with the latest industry practices. Enhanced by your strong communication, problem-solving, and time management skills, you are ready to lead your team toward exceeding service levels and ensuring customer satisfaction.

Key Requirements:

• Tertiary qualification in Quality Management, Environmental Science, Information Security, or a related field.
• In-depth knowledge of ISO standards, including ISO 9001, 14001, 27001, and 45001.
• Proven experience in developing standards adoption strategy including ISO compliance and certification processes.
• Strong background in conducting internal and external audits.
• Ability to develop and execute a strategic vision for global quality standards.
• Strong analytical and problem-solving skills to address complex quality challenges.
• Ability to interpret regulatory requirements and implement appropriate compliance measures.

About Global Switch:

You might not know it, but you use a data centre like Global Switch every day. Whether you're browsing the web, streaming, playing a game, or simply making a purchase, you are relying on data centres around the world. Global Switch is a trusted name in the industry, with over 20 years of experience and a commitment to long-term partnerships and sustainability.

We value excellence and teamwork, and we always strive to deliver the best customer service and satisfaction. We are a team of skilled and passionate professionals, proud of who we are and what we do. Joining us means becoming part of a team that values learning and growth.

As an equal opportunity employer, Global Switch is committed to providing a working culture that values diversity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process and working environment.