Quality Controller

Quality Controller-Llantrisant

Join Our Growing Global Team

Are you ready to be a part of a dynamic, world-class company that strives for excellence in everything it does?

At Balmoral Tanks Ltd, we believe our commitment to exceptional service sets us apart. If you are customer-focused, dependable, and driven to exceed expectations, we have an exciting opportunity waiting for you.

About Us: Balmoral Tanks Ltd is a leading global engineering design and manufacturing firm specializing in producing the most comprehensive range of tank products available from a single source in the EU. Our continued growth and significant investment in our people and state-of-the-art facilities have cemented our reputation as an industry leader.

The Opportunity: This is a key role in the Quality team. It is to ensure that products and parts have been manufactured / packed as per our quality specifications (drawings, inspection and test protocol (ITP), work instructions, etc), that the documentation has been completed accordingly, and that records are kept and available for customers to inspect. That will require working with customers / customer representatives who visit the factory to inspect their products and associated documentation.

Our products are generally designed to suit the needs of individual customers and customer sites; therefore, parts and quantities of parts can be often unique to a customer. It is therefore essential that parts and products, both internally and externally bought in / manufactured, are thoroughly inspected and, where required, tested before being released to the next stage of the manufacturing process. At the final stage, the packing must be of the correct standard for the customer/region.

The role holder will be expected to identify ongoing quality problems to the relevant departments (e.g., raise non-conformances to design, production, etc) and take part in / contribute towards quality improvement projects.

The role supports Balmoral’s goal of right first time and on time in full.

Key Responsibilities:

• Adhere to strict Health & Safety guidelines and company standards on safety.
• Carry out Inspection and Test of parts manufactured or purchased in accordance with the ITP, Drawing or other relevant specifications.
• Ensure that all non-conforming product is segregated and reported via Balmoral’s non-conformance system.
• Ensure Inspection activities are fulfilled with the aim of achieving delivery of the product, right first time, on time and in full.
• Ensure that records are kept of the inspection and test results and filed in a transparent and easy to review manner. This includes both paper and electronic records.
• Accurately label inspected parts and package ready for processing by Stores.
• Assist in the review of quality records generated by production to verify that the standards are met and escalate where they are not.
• Assist in the review of supplier quality documentation to ensure that the quality requirements are met and escalate where they are not.
• Take part in quality improvement projects / workshops.
• Work with representatives of customers / third party inspection organisations who visit the plant to review their orders.
• Take an active part in internal and external quality audits.
• Help train others in inspection methods when requested.

Experience & Qualifications:

• Time served engineering apprentice.
• Certificate / Level 3 NVQ in engineering or inspection/testing is desirable.
• Minimum of 3 years in an inspection role within a manufacturing / engineering environment.
• Has worked with weld procedures and non-destructive testing methods.
• Has worked to ISO 9001 and other industry quality management standards.
• Has raised non-conformances.
• Has dealt with quarantined parts / products.

Personal Qualities:

• Mature, customer-focused attitude, with the ability to manage difficult discussions and customer complaints.
• Strong belief in the value of customer satisfaction and accountability.
• Excited by change and motivated to be part of a successful, collaborative team.
• Willingness to uphold and challenge adherence to our Core Values, including Reliability, Authority, Tangibles, Empathy, and Responsiveness (RATER).

What We Offer:

• Access to our comprehensive Benefits Hub, including discounts at restaurants, holiday packages, large supermarkets, and cycle-to-work schemes.
• Participation in our Employee Assistance Program, offering confidential support and counselling.
• Profit-related bonuses.
• Increasing annual leave with service.
• Reduced working hours on Fridays.
• Ongoing training and development opportunities.
• Christmas shutdown.

If you’re passionate about precision, eager to learn, and ready to take your career to the next level with a global leader, we’d love to hear from you. Apply today and become a key part of our journey to excellence.