Quality Assurance - Tester

Howden Group Holdings; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job description

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

We have an exciting opportunity within our expert QA Team at Howden Insurance Brokers Limited (HIBL). This role involves supporting all aspects of testing for various business systems and third-party integrations. You will manage the full QA lifecycle, including preparation of test strategies, test plans, creation of test scenarios, test cases, test scripts, and defect management. You will work closely with stakeholders to ensure new systems, improvements, and integrations are thoroughly tested before release.

No prior experience is required as full training will be provided, making this a great opportunity for someone looking to start or change their career in software testing.

What You'll Be Doing

1. Prepare, maintain, and execute test scripts.
2. Assist with user acceptance testing (UAT) for software upgrades.
3. Coordinate testing appointments and materials.
4. Log, investigate, and resolve issues in a timely manner.
5. Occasionally travel to other Group offices to meet with business users.
6. Collate test results and prepare test summaries and presentations.
7. Communicate optimally with the Systems Manager and IT colleagues.
8. Develop a good proven understanding of broking systems.
9. Stay updated with system improvements and changes.
10. Assist with software upgrades and production deployments.

Who We're Looking For

1. Strong understanding of at least one core broking platform and system integrations used within Howden.
2. Excellent solid understanding of business processes within Howden.
3. Strong insurance knowledge.
4. Attention to detail and self-motivated.
5. Ability to work effectively both independently and within a team.
6. Problem-solving skills and ability to share ideas.
7. Excellent prioritisation and interpersonal skills.
8. Ability to work towards deadlines and achieve objectives.
9. Effective interpersonal skills, both verbal and written, with internal and external stakeholders.

Qualifications

1. Minimum of 5 GCSEs (or equivalent) with grades A-C, including English and Maths.
2. A-Level grades A-C (or equivalent).
3. Any software testing qualifications or experience is an advantage but not crucial, as full training will be provided.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

1. Our successes have all come from someone brave enough to try something new.
2. We support each other in the small everyday moments and the bigger challenges.
3. We are determined to make a positive difference at work and beyond.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent