Quality Assurance Technician

Quality Technician

Annual Salary: £28,000 plus shift allowance
Location: Redditch
Job Type: Full-time Monday to Friday Afternoon Shift 3pm to 11:30pm

We are seeking a dedicated Quality Technician to support our clients food safety, legality, and product quality initiatives. This role involves routine assessments of equipment, product, and factory environment, working closely with the Quality Assurance (QA) and Production teams to ensure compliance with technical systems.

Day-to-day of the role:

1. Collect all samples for analysis as per scheduled requirements and accurately input data into required systems.
2. Perform swabbing requirements in compliance with documented schedules.
3. Conduct documented ingredient and packaging inspection checks, providing feedback to the Intake Compliance Controller.
4. Ensure test packs are made to accurate weight and that all packaging tare weights are checked and updated.
5. Confirm the accuracy of measuring equipment by performing calibration/verification checks, including liaising with external companies where required.
6. Maintain up-to-date schedules of all equipment, ensuring equipment operates within tolerance and actioning any out of specification in a timely manner.
7. Maintain and update Glass and Hard Plastic and start-up audit sheets and booklets.
8. Actively participate in the complaints reduction action plan, working with the QA team and operations to drive high product quality standards.
9. Set up and run quality taste panels, including cooking products as required, and ensure full documentation of the panel, highlighting all individual issues.
10. Assess product quality as requested; SOL, EOL, over shelf life, consistency panels.
11. Manage completed factory paperwork ensuring it is organised and easily obtainable for traceability and audit purposes.
12. Control factory consumables through numbering/coding and issuing to operational departments.
13. Confirm detection methods for consumable items such as metal detection checks on new batches of plasters, pens, etc.
14. Be a key member of the site audit traceability team.
15. Work positively to drive continuous improvement in the QA systems.
16. Fully understand and comply with all department and company policies and guidelines.

Required Skills & Qualifications:

1. Experience in the Food industry.
2. Food Safety qualification at Level 2 or higher.
3. Proficient in Microsoft applications, including Outlook, Word, Excel, PowerPoint.
4. Demonstrable compliance with competency framework.
5. Desirable: Experience in a similar role.