Quality Assurance Officer

DAVID LEWIS CENTRE; Alderley Edge, Hart; On-site; GBP 80,000 - 100,000; Full time

Job description

Join Our Team as a Quality Assurance Officer!

Location: David Lewis Warford Site

Reports to: Quality Assurance Manager

Are you passionate about ensuring the highest standards in care and education? Do you thrive in a role where attention to detail, compliance, and continuous improvement are key? If so, we have the perfect opportunity for you!

We are seeking a meticulous and proactive Quality Assurance Officer to join our team. In this role, you will play a vital part in maintaining and enhancing service quality across our Residential, Education, and Day Services.

What You’ll Be Doing:

1. Ensuring Compliance – Support the Quality Assurance Manager in ensuring all services meet legislative, regulatory, and internal policy standards.
2. Driving Continuous Improvement – Conduct audits, monitor outcomes, and implement action plans to enhance service quality.
3. Engaging with Stakeholders – Work closely with service users, families, and external professionals to gather feedback and drive positive change.
4. Supporting Leadership – Assist service leads in governance processes, quality audits, and compliance systems to uphold best practices.
5. Training & Development – Help create and deliver training sessions that promote a culture of excellence, inclusivity, and empowerment.
6. Safeguarding & Wellbeing – Ensure all safeguarding policies and procedures are upheld, promoting a safe and supportive environment for service users.

What We’re Looking For:

1. Attention to Detail & Analytical Thinking – A keen eye for detail, with the ability to review processes and identify areas for improvement.
2. Strong Communication Skills – Ability to engage effectively with colleagues, families, and external stakeholders.
3. Proactive & Independent Worker – Capable of managing own time and delivering on agreed audit targets.
4. Experience in Social Care & Education – Understanding of regulatory frameworks and best practices in health, social care, and education.
5. Commitment to Excellence – Passionate about maintaining and exceeding quality standards, ensuring services remain person-centered and effective.

Why Join Us?

1. Make a Real Impact – Play a key role in shaping and improving services that directly benefit individuals with complex needs.
2. Supportive Team Environment – Work alongside dedicated professionals in a collaborative and inclusive workplace.
3. Professional Growth – Gain valuable experience in quality assurance, governance, and compliance with opportunities for career development.
4. Competitive Benefits – Enjoy a rewarding role with excellent benefits and the satisfaction of making a meaningful difference.

Ready to take on a role where your skills and dedication will drive real change? If you are detail-oriented, proactive, and passionate about quality assurance, we want to hear from you!

Apply today and be a part of a team committed to excellence!