Quality Assurance Manager

The Cake Crew Ltd; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job description

Due to growth and new business, The Cake Crew are looking for an experienced Quality Assurance Manager to join our expanding Technical Team. This is a site-based role based in Bala, North Wales. Hours of work are Monday - Friday 9am - 5pm with some flexibility to meet the demands of the role and support the quality team.

The role is to be a Gate Keeper of product quality, Champion of factory visit ready status, Complaint Investigation including RCA, Leadership for factory QA staff, and delivery of QA outputs and activities, as well as overseeing the Taste Panel Regime (daily, cross-functional including EOL and benchmarking).

Person profile:

1. High level of accuracy
2. Minimum of 2 years' experience working within a similar technical role.
3. Food industry experience essential.
4. Excellent written and verbal communication skills
5. Team player
6. Excellent administrative skills
7. Computer literate in all aspects of Microsoft Office
8. Food Hygiene HACCP Qualified
9. Conversant with retailer Codes of Practice and Policies desirable - Tesco, Sainsbury's, CO-OP, Aldi, Asda, Morrisons, Iceland, Lidl and Premier / would be an advantage
10. Excellent time management
11. Uses own initiative to "get the job done"

Key areas of responsibility:

• Team Development & Succession Planning for QA function
• Technical training i.e.; metal detector / allergen training / labelling training etc.
• Help achieve & maintain A grade BRCGS, support prep and coordination
• Support with Factory Visit Ready Status Drive
• Coordinates corrective action reports generated from external audits (BRCGS & customer audits) and sees through within deadlines
• Internal Audit controller management of the internal audit schedule, driving completion and effective close out of NCs
• HACCP Team Member / Deputy Lead
• TACCP / VACCP team member
• Coordination of mock recalls and close outs
• Complaint investigations & incident reports
• Product Quality / Food Safety drive through GMP auditing & Trend Reduction / Issue Resolution
• NPD liaison / Meeting attendance
• Attend factory tiering meeting to represent the QA function / updates
• Implementing procedural documentation / TBT & Factory training where needed
• Attend customer quality panels/technical handovers

If this describes you, go to to apply or contact for more details or to submit your CV.