Quality Assurance Compliance Manager

Job Description

WHAT IS IN IT FOR YOU?

• Permanent role from day one
• Newcastle location
• Salary is £35K - £38K DOE
• Day shift only – 8am-5pm
• 20 days holiday plus statutory (28 days)
• Discretionary company performance related bonus (paid annually)

THE BUSINESS

Our client serves the plastics industry from their Newcastle location. They have a diverse range of products under their portfolio. With recognition for quality at competitive pricing, they have gained a strong reputation to supply major blue-chip companies, stocking many household brands within their customer base.

They are seeking an experienced Quality Assurance & Compliance Manager, with a background in food hygiene standards (BRC) and HACCP training.

The organisation currently has an £8.5M turnover and they are on target to grow the business to a £10M turnover by next year. The business is also dedicated to investing in all areas of the business.

This is a leadership role. They are looking for someone who can nurture and develop the existing quality team, introducing modern approaches to a successful, yet traditional business. A proven manager, with the confidence to implement system improvements and tangible product quality improvement.

They are a 24/5 high-volume manufacturer, producing various packaging and hold an AA grade in accordance with BRCGS Packaging Materials (issue 6). This is the highest award achievable. The Quality Assurance & Compliance Manager will play a pivotal role in developing a collaborative food safety and quality culture within our company, essentially being the driving force in maintaining, monitoring, measuring, and enforcing our internal and external systems.

The Quality Assurance & Compliance Manager must be a good and timely communicator, dedicated to continuous improvement, driving excellence, and enhancing customer confidence and satisfaction.

THE ROLE

• Provide leadership and direction to the QA/QC team, promoting continuous improvement in all aspects of our practices.
• Responsible for a team consisting of a Quality Manager and 3 QC Inspectors, delivering all soft “HR” tasks.
• Working to help establish a continuous improvement culture.
• Develop and mentor the quality team.
• Lead HACCP initiatives and ensure compliance with our systems.
• The customers' direct point of contact for any issues relating to quality and compliance, managing complaints effectively and preventing recurrence.
• Ensure production compliance with customer specifications and good manufacturing practices (GMP).
• Process NCRs, root cause analysis, and implementation of improvements.
• Oversee audit programs performed by the quality team.
• Take ownership of trends, measure, and report internal and customer KPIs.
• Drive activities to improve year-on-year KPIs related to quality and compliance.

THE PERSON

• 5 years minimum experience in a quality and compliance managerial role.
• Leadership and management skills.
• Strong knowledge of BRC compliance and audits.
• HACCP Level 3 qualification and experience in packing materials quality systems.
• Experience in FMCG or similar environment, with team management experience.

TO APPLY

Please send your updated CV to Tony Hutchinson or apply directly by calling Westray Recruitment Group.