Quality Assurance Analyst

The role:

AlphaSights is looking for a self-driven QA Analyst to join the Software Engineering Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the QA Analyst therefore represents a visible and valued opportunity to have an immediate impact. Working alongside Software Engineering and Product Management, you will focus on supporting the user experience while vetting new and innovative products and features, as well as enhancing existing ones.

You will be given areas of responsibility and be expected to manage your own time. You will need to maintain a positive, problem-solving mindset, and be attracted by the challenge of delivering high quality support in a fast-paced environment. You must be proactive, creative, and enjoy interacting with other people. You will always be looking for ways to improve your own work while at the same time being committed to helping the wider team succeed. You are excited to make the most of on-the-job and classroom-based learning, and the opportunity to dive into the field of IT through exposure to a wide array of different technologies, regions, and challenges.

Working largely with the teams based in London/Portugal, you will also have the opportunity to work with teams based in other offices across EMEA, US and Asia.

What you’ll do:

1. Create and manage test plans, test suites, and test cases across multiple projects.
2. Manually Test a variety of applications, tracking test execution data.
3. Provide feedback for UI/UX improvements/enhancements.
4. Create and track bugs/defects throughout the software development lifecycle in Jira.
5. Troubleshoot and debug user issues with applications.
6. Collaborate with Development and Product teams to identify parameters, environment configs and edge cases.

Who you are:

1. Have 2 - 4 years of relevant experience in previous QA roles.
2. Attained a Bachelor's degree, strong preference for relevant fields (Computer Science, Management Information Systems/Services, Computer Information Systems etc.).
3. Experience within an agile environment.
4. Have solid technical troubleshooting skills & experience.
5. Experience with Jira, Azure DevOps or another significant bug tracking and project management system.
6. Experience using a test management tool.

Bonus points if you have:

1. Experience testing APIs.
2. Experience writing code.
3. Experience with automated testing using Selenium, Cypress, or any other framework.

Please note that unfortunately, we are unable to sponsor visas for this position. AlphaSights is an equal opportunity employer.