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Quality Assurance Analyst

Charles Stanley

Chelmsford

On-site

GBP 30,000 - 50,000

6 days ago

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An established industry player is seeking a dedicated professional to support the Middle Office in overseeing Front Office controls. This role involves conducting file reviews, collating management information, and analyzing data for trend reporting. The ideal candidate will have a methodical approach, strong communication skills, and experience in financial services. Join a dynamic team in Chelmsford and make a significant impact on quality assurance standards within the organization. If you are detail-oriented and thrive under pressure, this opportunity is perfect for you!

GCSE level education, including Maths and English is required.
Experience in financial services and data analysis tools is beneficial.

Oversee Front Office controls and conduct file reviews.
Produce reports and manage team communications effectively.

Attention to detail

Interpersonal skills

Communication skills

Teamwork

Time management

Methodical approach

Ability to meet deadlines

Resilience under pressure

GCSE level or equivalent

Tableau

Excel

CRM systems

JHC Figaro

BITA

Job Purpose: Support the Middle Office by overseeing and monitoring Front Office controls.

Key Responsibilities

Conduct file and activity reviews on Front Office teams to ensure effective risk controls and processes.
Collate and evaluate management information (MI) from various sources to oversee Front Office teams and escalate concerns to line management.
Analyse and review data for trend reporting.
Present review outcomes clearly and understandably.
Recommend improvements to processes and working methods based on monitoring outputs.
Review and understand department policies and procedures.
Produce reports from key governance and oversight processes, including root cause analyses.
Resolve department audit points.
Manage team communications and the team inbox.

Qualifications & Experience

Educated to GCSE level, or equivalent, including Maths and English.
Knowledge of financial/professional service organisations is beneficial.
Familiarity with data analysis tools such as Tableau and Excel is advantageous.
Experience interacting with all levels of an organisation.
Teamwork experience.
Experience producing management information and reports.

Knowledge & Skills

Methodical and organised approach to work.
Strong understanding of financial services systems (e.g., CRM, JHC Figaro, BITA).
Proficiency in data analysis and reporting tools.
Ability to meet deadlines with tenacity.
Attention to detail.
Excellent interpersonal and communication skills.
Articulate and diplomatic.
Strong written and report writing skills.
Resilient and calm under pressure.
Good time management skills.
Strong team player with a can-do attitude.
Ability to perform focused and repeatable tasks consistently.

Join our team in Chelmsford and contribute to maintaining high standards of quality assurance within our organisation. Apply today!

Job Info

Job Identification 654
Posting Date 02/06/2025, 11:59 AM
Job Schedule Full time
Locations Chelmsford

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