Quality Assistant

Job Title: Quality Assistant

Salary: £25k-£30k

Location: Kingswood, Bristol

Syntech Recruitment are currently working with a long-standing client who is looking to expand their team and is seeking a Quality Assistant. This is a fantastic opportunity to join a world leader within Calibration and Metrology and to grow and develop your career.

Education:

BTEC or equivalent in quality assurance or a similar background is preferred but not essential, as full training will be provided.

Experience:

• Experience in a quality-related role, preferably within a regulated environment.
• Knowledge of QMS principles and ISO 9001 (or other relevant quality standards).
• Strong administrative skills, including document control experience.
• Attention to detail and excellent organizational skills.
• Good communication skills and ability to work with cross-functional teams.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Skills:

• Basic understanding of quality management systems such as ISO/IEC 9001 & ISO/IEC 17025.
• Excellent organizational and documentation skills.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills, with the ability to train and mentor staff.
• Leadership skills to motivate teams and achieve quality objectives.

Key Competencies:

• Assist in maintaining and updating QMS documentation, including policies, procedures, and work instructions.
• Support internal and external audits by preparing necessary documentation and tracking corrective actions.
• Monitor compliance with ISO 9001 (or other relevant quality standards) and assist in implementing quality improvements.
• Manage document control, ensuring all quality records are up-to-date and properly stored.
• Assist in training staff on quality procedures and regulatory requirements.
• Support root cause analysis and corrective/preventive action processes.
• Collaborate with different departments to ensure quality standards are met.
• Generate and analyze quality reports to support continuous improvement initiatives.
• Assist in handling customer complaints and non-conformance reports (NCRs).
• Perform administrative tasks related to the QMS, such as scheduling meetings and updating databases.

Roles and Responsibilities:

• Ensure the company's Quality Management System is defined, implemented, audited, and monitored to comply with customers' quality standards as well as BS EN ISO 9001 & BS EN ISO 17025.
• Work closely with the Technical, Quality & Risk Manager and other departments to identify and address issues.
• Maintain the Quality Manual and all documents within the quality system.
• Identify deviations from the quality management system or laboratory procedures.
• Ensure the integrity of the management system is maintained during changes.
• Evaluate the effectiveness of policies and procedures using key performance indicators.
• Record and analyze data to identify trends and areas for improvement.
• Develop and implement corrective actions to address quality issues.
• Maintain accurate records and documentation of quality assurance activities.
• Participate in the development and review of quality control procedures and policies.
• Communicate quality-related issues to management and stakeholders.
• Conduct training on quality control procedures and standards.
• Stay up to date with industry standards and regulations.
• Conduct internal audits to ensure compliance with quality standards.
• Respond to customer complaints and concerns.
• Support quality improvement initiatives.
• Monitor supplier quality to ensure compliance with requirements.
• Participate in cross-functional teams to improve quality and reduce costs.
• Perform other duties as assigned by the Technical, Quality & Risk Manager.

Application Process:

We aim to respond to all applicants within 5 working days. If you don't receive a response within this period, please consider your application unsuccessful.

Privacy and Data Retention:

By applying to this position, you confirm your consent to the retention of your personal data. The data you provide will only be used for recruitment purposes, stored securely, and treated as confidential in compliance with our Privacy Policy.

Syntech Recruitment Limited:

We act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our T&C's, Privacy Policy, and Disclaimers are available on our website: (url removed)