Quality And Warranty Analyst

Caresoft Global Ltd; Basildon; Hybrid; GBP 60,000 - 80,000

Job description

Job Title: Quality and Warranty Analyst

Location: Basildon, Essex / Hybrid

Rate: £35.65ph via an Umbrella Company (Inside IR35) - Potentially Negotiable

Employment Type: Contract (initially to #removed# - Intention to extend)

Hours: Standard 37.5 Hours Per Week

Team Overview:

1. Team of 11 dynamic, motivated engineers striving for the best quality possible
2. Working with dealers to fix vehicles correctly first time
3. Commodity based engineers - cell/array, BEC/BECM, BCCM charge cord, Motor controller etc
4. Vehicle based engineers
5. Field investigation engineers
6. Warranty spend and supplier chargeback
7. Working to identify and contain HV powertrain issues in Europe
8. Work closely with the US teams
9. Technologies - mHEV, FHEV, PHEV, and BEV
10. Responsible for European targets for Repair Rate - R/1000, Cost Per Unit (cost per vehicles sold by how much spend on repairs), CPU, yearly Warranty Spend and Supplier Chargeback
11. Using connected vehicle modem data to identify issues faster
12. Preparing service teams for new vehicle launches and then dedicating time with new launches to identify issues as fast and possible and contain - Early Warning Process
13. Driving down cost per repairs and yearly warranty spend and ensuring suppliers “pay up”

Role:

1. To be a key member of the European High Voltage Propulsion Quality Team
2. Tracking EU powertrain quality status overall vs targets and across individual commodities
3. Using our client's automotive OEM systems (GCQIS, GTAC, QLIK etc) to identify trends
4. Working with VO plants to track claims through ECB system
5. Working with US teams on common reporting metrics and monthly senior review presentations
6. Presenting weekly to EPE chief engineer the status of warranty and main issues

Key Experience/Skills:

1. Previous quality organisation experience
2. Experience of the Automotive OEM client's systems - ECB, PTS, GTAC, GCQIS, QLIK, BSAQ
3. Previous experience of quality reporting & working with VO plants on claim binning
4. Experience of automotive OEM client's systems to plot out quality data, both R/1000 and CPU. Identifying trends and being able to interpret the data and engage with the team to contain issues and track these containments in the automotive OEM systems.
5. Advanced excel use & data processing experience
6. Ability to work within a diverse team is critical

Additional skills preferred:

1. Six Sigma, Knowledge of high voltage systems.
2. Experience reporting out at all levels within automotive OEM.

Additional Information:

** THIS POSITION IS CONFIRMED INSIDE IR35