QA Engineer

Grays Inn Rd, London WC1X 8NH, UK ● Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK ● Talbot Green, Pontyclun CF72 9FG, UK Req #916

09 December 2024

Department: Technology

Location: Sheffield, Talbot Green or London, 3 days in office per week

Contract Type: Full time, permanent

Salary: Up to £50,000 per annum

Tes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools needs at the core, ensuring they are innovative, trusted education solutions.

Role overview:

QA Engineers champion quality assurance throughout Tes.

As a QA Engineer, you will be joining an agile team that includes Scrum Masters, Product Owners, Tech Leads, Engineers, and fellow QA Engineers. You will be working in a team that actively encourages openness and respect of one another, and will work alongside the team using transparent processes to inspect, adapt and continuously learn and improve.

Key Responsibilities:

• Be the QA engineer in the triage squad, a centralised place to manage a priority list of customer issues.
• Ensure the customer issues raised are fixed and meet the quality expectations and customer requirements.
• You will work directly with the customer support team.
• Represent QA during our daily Scrum stand-ups, planning sessions, product review and retrospective meetings. You will actively engage in discussions around the acceptance criteria and test scenarios for product features.
• Ensure that the tickets being worked on during the sprints are adhering to the quality guidelines defined by QA Engineering.
• Ensure that high quality standards are achieved at all times for all our software releases and a high level of automated coverage.
• Be accountable for recording software defects and providing technical descriptions and evidence, whilst also providing feedback and regular updates to the team to ensure that our products are developed to the highest standard.
• Identify and define opportunities for improvement, measurements for those improvements, and the implementation and roll out process to ensure that overall quality standards and customer expectations are met or exceeded.
• Ensure solutions are robust and fully tested before they’re shipped.
• Build and maintain QA reporting capabilities.
• Provide support, mentorship, and guidance to other team members.
• Contribute and share knowledge with their own team and Tes Engineering via knowledge sharing meetings.

What will you need to succeed?

• More than 2 years’ experience working as a QA Engineer.
• Experience with writing clear, concise, and comprehensive test plans and test cases.
• Experience in writing scenarios in BDD in Gherkin syntax.
• Experience in test automation tools such as Cypress and Cucumber.
• Experience of API and Web Services Postman testing.
• Experience in using Xray / JIRA.
• Good working knowledge of CI/CD best practices for automating testing.
• Demonstrate empathy, common sense, and pragmatism. Be able to relate and influence both business and technology people but above all be innovative.
• Experience in contributing to three amigos sessions and adding value to enhance the quality of the requirements.

What do you get in return?

• 25 days annual leave rising to 30.
• State of the art city centre offices.
• Access to a range of benefits via My Benefits World.
• Discounted city centre parking.
• Free eye care cover.
• Life Assurance.
• Cycle to Work Scheme.
• EAP (Employee assistance programme).
• Monthly Tes Socials.
• Access to an extensive Learning and Development menu.

Who are Tes?

Tes has been supporting the education sector for over a century, growing and changing alongside the evolution of education. Today, Tes is focused on providing digital solutions to support school leaders and teachers with wellbeing, continuous professional development, safeguarding, SEND provision, flexibility through timetabling, and pupil behaviour management.

Our Vision is to power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education.

Tes has over 13m teachers in its online community and working relationships with 25,000 schools in over 100 countries. Tes helps schools find the teachers they need via a range of recruitment solutions; brings new teachers into the profession through initial teacher training; provides teachers with continuous professional development and world class safeguarding training. It also offers a range of expert tools for the classroom from timetabling, SEND provision, and behaviour management solutions to dynamic staff surveying and wellbeing tools. Tes brings educators together online so they can share expertise and teaching resources and it provides them with vital information, research and analysis about education via its fully digital Tes Magazine.

Tes is a global company employing over 600 people and operating across 10 offices, including in London, Sheffield, Hong Kong, Sydney, and Dubai.

We are proud of our people centric culture where everyone is driven to achieve the same goal. We are an agile organization striving for continuous improvement. We invest in our people with extensive learning and development opportunities and support our colleagues with various mentoring and career enhancement programmes.

Tes Global will ensure all qualified applicants receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin or on the basis of disability. We invite applicants to contact us directly to identify any additional support required.