QA & Compliance Administrator

HSS Hire Ireland; Stretford; On-site; GBP 25,000 - 35,000; Full time

Job description

QA & Compliance Administrator

At HSS Training, we’re not just about training—we’re about empowering people with the knowledge and skills to work safely and confidently. As the UK’s leading provider of health, safety, and technical training, we deliver over 400 industry-recognised courses across multiple sectors, from construction to utilities and beyond.

Now, we’re looking for a QA & Compliance Administrator to join our dynamic team. If you’re passionate about delivering expert solutions, building client relationships, and making workplaces safer, this role is for you.

The impact you’ll have:
To provide support to the QA & Compliance Department, Instructors, Internal Quality Assurance, Verifiers, and Accreditation Consultants. You will have knowledge of quality assurance support functions within an academic environment. You will be able to demonstrate sound knowledge of HSS Training procedures, administration systems, and procedures within a support capacity.

A typical day:

• Day to day support within the training accreditation guidelines and operational procedures.
• Liaising with QA & Compliance Department, Auditors, and supporting their needs.
• Liaising with Training Centres, Hotels, and Onsite Training Locations in support of the trainers.
• Support the QA activities including sampling, trend analysis, and feedback.
• Support the day-to-day administration of Accreditations and IQA/EVs/EQAs.
• Support Audits and other accreditation activity where necessary.
• High level administrative, organisational and customer service experience required.
• Have clear communication to colleagues, external contacts and accreditation bodies.
• Strive for constant improvement with a proactive approach.
• The ability to operate well alone and within a team environment.
• Dependable and reliable member of the team.
• Self-motivated, well-organised, methodical, and efficient.
• You will enjoy working within a fast-paced environment, have a determined and confident character, be target driven with an organised and proactive approach.

What you’ll need to succeed:

• Have administrational experience and knowledge with the delivery of Health and Safety, Training, and Training Accreditations.
• Be able to meet the standards required by the Accreditation Bodies.
• Have experience working with Microsoft 365 modules (Word, Excel, PowerPoint, Outlook, and Teams) and other programmes such as Adobe Creative Cloud.
• Strong verbal, written, and IT communication skills.

What you’ll get back:

• Continuous professional development, with opportunities to expand your technical knowledge.
• A culture of innovation, working with cutting-edge training solutions like VR, e-learning, and remote training.
• Exciting projects across multiple industries, working with leading organisations.
• Flexible benefits tailored to your needs.
• An opportunity to make a real difference in workplace safety and training.

Our Benefits:

• Training and development - you will get the opportunity to continuously further your career and opt into courses suited to your role.
• Wellbeing and Healthcare support – you are the heart of our business, and we are committed to making sure you stay happy and healthy at work and at home.
• A culture of revolution; a chance to be a part of a pioneering change, by driving digital and technological changes to a traditional industry.
• Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping, and lots more.
• You will get the choice of other flexible benefits that work for you through our Benefits portal – you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme, and more.

Our ED&I promise:

We are laying the foundation for a new era in the building services industry, creating a place where every voice helps build the future. No matter your background, if your contribution will help grow our business, we want to hear from you.

We're committed to breaking down barriers and shaping a community that's as diverse as the ideas that power it. Here you belong, because a truly pioneering platform is one where everyone has the chance to contribute.