Publishing Administrative Editor

About our Team

Our team works with Editors, Authors, Reviewers, and colleagues to manage the end-to-end editorial publication process. We ensure timely and high-quality delivery of our content, delighting our customers every step of the way. We're truly a global team, with colleagues across the world.

About the Role

As a Publishing Administrative Editor, you will have the opportunity to take ownership of the efficient operations of our editorial office. You will be part of our busy journal team ensuring the successful publication of leading scientific journals. You will deliver editorial and administrative services to Editors, Authors, and Reviewers by providing high-quality customer service.

Responsibilities

• Delivering editorial administration services to editors, authors, and reviewers to ensure journal needs and service level agreements are met
• Managing the editorial, submission, and review process efficiently to reduce the lead time from submission to approval
• Generating journal and ad-hoc reports for editors and publishers for board meetings and strategic planning
• Identifying and implementing changes to workflow and configuration to optimize the performance of journals, release initiatives, and publishing policies
• Providing support and troubleshooting advice to editors, reviewers, authors, and teams for our submission system
• Communicating with our journal community, publishers, and cross-functional teams to provide updates and advice for submission and publication queries

Requirements

• Have excellent administration skills and a real eye for detail and accuracy
• Have excellent written and verbal communication skills and an ability to engage and build relationships
• Be able to take ownership of problems and implement solutions
• Enjoy collaborating with teams to deliver successful projects and initiatives that make a difference
• Show good data analysis skills and the ability to create and generate reports
• Have great computer skills in Microsoft Office and the ability to learn new systems
• Have excellent organization skills and the ability to multi-task and adapt to changing priorities
• Be a motivated self-starter with a positive attitude and a customer-focused approach