Public Transport Team Manager

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About Us

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role

We are seeking a dedicated and experienced Public Transport Team Manager to join our Passenger Transport Service. The focus of the role is on team management and acting as a technical lead on the development of the area's bus network under the Enhanced Partnership arrangements. You will also work alongside our home to school and behaviour change leads to ensure the network meets the needs of residents to access education and socially necessary journeys, continuing to build bus patronage and decarbonise transport through passenger transport mode shift. The successful candidate will work in conjunction with a communications role that will lead on consultation and engagement workstreams directly related to the new government Bus Grant and BSIP/bus priority infrastructure projects. The role requires close coordination with our local bus operators, EP partners in the West of England Combined Authority (WECA), along with other strategic partners such as Bristol airport, universities, and colleges.

In this role, you will, under the general supervision of the Passenger Transport Service Manager, lead the Public Transport Team and ensure the various initiatives as agreed by the Service Manager, Transport boards, and the Enhanced Partnership scheme boards, which currently cover:

• Public and community transport
• Management of the concessionary fares scheme
• Initiation, commissioning, management, evaluation, and progressing of transport projects on behalf of the Council
• Management, maintenance, and analysis of various datasets and transport data and/or information services associated with the service
• Procurement scope, monitoring, and management of transport contracts
• Strategic input into the area's development management plans and policies
• Implementation of transport policy and strategy
• Integration of internal resources to drive best value and innovation
• Development of demand response transport

Key Responsibilities:

• Manage and develop transport functions including supported bus services, concessionary fares, and passenger transport requirements for the residents of North Somerset Council.
• Under the general supervision of the Head of Passenger Transport, manage staff, consultants, and contractors to effectively deliver services.
• Manage all team resources to deliver challenging income targets, commercialise, and innovate service delivery in support of the One Council vision.
• Provide technical advice for the Council in the development of regional and sub-regional projects and partnerships.
• Direct, lead, motivate, train, and appraise a multi-disciplinary team of transport professionals and develop and maintain partnerships to effectively deliver optimal transport outcomes for the Council in line with the Council's standards and vision.

Essential Criteria:

• Knowledge of public transport legislation and operating environment in England.
• Understanding of home to school transport legislation.
• Experience in modal shift projects.
• Experience in public engagement.
• Educated to degree level or relevant experience.
• Proficiency in IT skills in Microsoft Office packages and experience in interpreting data and report writing.
• Experience in project management.

Desirable Criteria:

• Experience of team leadership in the field of public transport.

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.

We offer:

• Competitive salary and benefits
• Flexible working arrangements
• Local Government Pension
• Opportunities for professional development
• Inclusive staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
• Opportunity to purchase up to an additional 10 days annual leave each year
• Dedicated in-house Wellbeing Team
• Salary sacrifice Cycle to Work and Electric Vehicle schemes

Further details of our excellent rewards package can be found in our Benefits booklet.

How to Apply

If you share our vision and values and are ready to make an impact on North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact Information

For further information about the role, please contact Carl Nicholson, Passenger Transport Service Manager, at Carl.Nicholson@n-somerset.gov.uk or 07776170062.

Important Information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: Tuesday 08 April 2025.

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK.

Equal Opportunities

At North Somerset Council, we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.