PT Business Support Admin Assistant

• You must be UK based and have the right to work in the UK.
• Your commute to the place of work must be less than 1 hour.
• This is a temporary role. Please do not apply if you are seeking a permanent position.

• Experience of working in an environment that requires attention to detail, excellent communication skills
• Experience of working with partner organisations and stakeholders
• Able to use your own initiative to solve problems.
• Highly motivated and customer solution focused.

In this role, you will collaborate with internal colleagues, communities, and key partners to support the delivery of services and the Council's plan. As part of a small, dedicated team, you will assist in managing the community alarm service and oversee contract management with external providers. You will contribute to process mapping and channel-shifting projects, helping to make services accessible to all members of the community.

• Provide administrative support for community services, including health & wellbeing, youth, and environmental initiatives.
• Collaborate with the Senior Communities Support Officer and Community Development Officer to deliver the Careline Service for vulnerable residents.
• Assist in implementing the digital switchover installation roadmap with Community Services officers.
• Promote the new digital service to residents by attending relevant events.
• Act as the first point of contact for the public, managing calls and emails, and triage incoming ASB reports while supporting the Senior Communities Support Officer with service complaints, FOIs, and other enquiries.