Protecting Vulnerable People (PVP) Admin (Ashford)

Essex & Kent Police; West Midlands; On-site; GBP 24,000 - 29,000

Job description

Location of Role: Ashford

Advert Closing Date: 07/04/2025

Starting Salary: £24,768.00 (pro-rata for part-time vacancies)

Part/Full Time: Full Time

Contract Type: Permanent

Working Pattern: Shift not 24/7

Weekend/Evening Working: Yes

An exciting opportunity has arisen for an individual to undertake the role of Protecting Vulnerable People Administrator at the Central Referral Unit. This is a co-located, multi-agency referral unit which deals with the referral of vulnerable persons to partner support agencies.

This is a challenging role that requires the holder to organise and prioritise a workload arising from information, referrals and requests from partner agencies, police officers and staff.

The role holder will provide effective and efficient support to the department by dealing with enquiries, inputting data, and researching various IT systems (including PNC, PND and Athena).

The holder will complete reports and updates to officers, staff, and external agencies, create and accurately record crimes and non-crime incidents and send and receive referrals to local authorities in relation to all areas of safeguarding (e.g. adult abuse, child abuse and domestic abuse).

The role has a shift pattern which includes early and late shifts, seven days a week.

This opportunity would suit a self-motivated, flexible, and dynamic individual who can bring wide operational experience, initiative, enthusiasm, commitment, and drive to the role.

What We are Looking For

At shortlisting we will be looking for essential evidence as follows:

1. Good organisational skills together with a methodical approach.
2. Competent use of IT systems, including knowledge of Microsoft packages, Athena, STORM, PNC and PND (training can be provided).
3. Fast, accurate typing skills and a good standard of grammar and spelling.
4. Effective communication skills.
5. The ability to work within a team as well as being self-motivated when unsupervised.

In addition, it would be helpful if you could evidence:

1. Previous safeguarding and multi-agency working experience.

Our location

The Central Referral Unit is based at Kroner House, Ashford. The site is very close to junction 9 of the M20 and parking is available. Agile working is an option for this role.

Contact

For further information please contact DS Richard Brown on 07976 775395.

Your application for this role will be shortlisted on the content you provide within the reason for application question, within the application form itself. CV's, covering letters or attachments are not included in the shortlist. Within your reason for application answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.

Depending on your current vetting level and security clearances, you may be required to complete additional vetting information during the recruitment process.

Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.

Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at [e-mail] stating 'Application Support and Adjustments' in the title of your email. Alternatively, you can call us on 01245 452833.

Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.

This post is open to:

• British Citizens
• Members of a European Economic Area (EEA) state who hold settled status under the EU Settlement Scheme.
• Commonwealth citizens or foreign nationals (who are not British citizens or European Economic Area (EEA) state members) who have leave to enter or remain in the United Kingdom for an indefinite period that is free from restrictions.

All applicants (except those who have been serving abroad with the British Armed Forces) must have lived in the UK continuously for the past three years.

Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.