Proposition Manager

Royal London Mutual Insurance Society; City of Edinburgh; Hybrid; GBP 40,000 - 80,000; Full time

Job description

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Job Title: Proposition Manager

Contract Type: Permanent

Location: Edinburgh or Alderley Edge

Working style: Hybrid 50% home/office based

Are you a Proposition Manager/ Analyst, Operations SME or Workplace Savings Specialist looking for a growth opportunity that builds towards a future leadership role as a Product Owner?

We are looking to hire three proposition analysts to support the development of the future workplace proposition at Royal London. You will work closely with the Product Owners to take responsibility for designing and continuously evolving our workplace proposition.

You will work within a squad and will be responsible for reimagining the employer or member experience. You will be expected to take the lead on certain aspects of proposition design as well as supporting the Product Owners in defining requirements. In addition, you will play a critical role in supporting delivery teams in implementing changes to improve the capabilities, experiences and outcomes of customers, employers and financial advisers.

About the role

• Prioritises the right customer, adviser and employer business problems based on data and insights, considering alignment to Royal London's purpose and workplace growth strategy.
• Key role in the design, development and delivery of Royal London's future workplace proposition.
• Test solutions and experiences with customers and advisers and gather continuous feedback to inform future design.
• Take a logical approach to problem solving, analysing all options and recommending those that are most optimal.
• Collaborate with the rest of the team and the wider business to optimise the success of the solutions and experiences we design.
• Understands the competitive landscape and makes sure Royal London remains innovative in the workplace market.
• Understands risk responsibilities to support governance processes and regulatory (TPR and FCA) requirements.

About you

• Excellent stakeholder management skills.
• A track record of supporting proposition changes to enhance customer value, from ideation to market launch, working alongside change functions.
• Has delivered change through a variety of delivery methods.
• Understands trends in the workplace market, particularly, innovation in the retirement market and the employer experience.
• Ability to work as part of a cross-functional team but with the ability to progress initiatives autonomously.
• Confident written and verbal communications to both internal and external audiences.
• A willingness to take ownership of problems and show accountability.
• Excellent attention to detail and organisational skills.

About Royal London

We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.