Promoter's Assistant

Job Summary:

Company: Live Nation

Department: Promotions

Location: Farringdon, London

Reports to: Senior Vice President

Working Hours: 40 plus additional hours required by the business

Contract Type: Permanent

Role Description

The UK Promoting department is responsible for promoting thousands of concerts throughout the UK every year. From worldwide headline acts to up-and-coming new talent, our promoters look after artists across all genres of music in a variety of clubs, theatres, arenas, and stadia. Our most recent additions to the Promoting team are looking for a hard-working individual to assist them on all aspects of this incredibly busy and fast-moving business.

What We Can Offer You

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with a barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Who You Are

Competencies / Skills / Knowledge / Experience

• Effective communicator
• Highly adept at working with spreadsheets and databases – good working knowledge of MS Office
• Ability to plan and organise own workload in an incredibly fast-paced environment
• Strong knowledge of venue/general touring industry and a keen interest in music/concerts
• Ability to establish and develop relationships within the Music industry
• Extensive knowledge of artists, music, genre, and audience.
• Understands relationship between agents, managers, artists, and overall value chain
• Generates unique but workable and useful solutions to difficult problems
• Understands how the job/department fits into the wider goals of the business and the industry as a whole
• Always up to date on changes to the touring and festival market
• Able to understand commercial priorities and highest value relationships

Behaviours

The following attributes determine how the role will be carried out and are required to be a success:

• Attention to detail
• Self-motivated team player
• Flexible approach
• Good interpersonal, relationship management, and negotiation skills
• Ability to lead from the front showing best practice across all disciplines
• Does not make excuses for errors or problems; acknowledges and corrects mistakes
• Promotes cooperation and commitment within a team to achieve goals and deliverables
• Encourages team unity through sharing information or expertise, working together to solve problems, and putting team success first

What The Role Includes

• Sourcing availabilities with venues and routing tours
• Managing holds, challenging dates, keeping records of what is held
• Gathering venue and tour information to prepare accurate tour costings and budget templates
• Confirming shows with stakeholders, sending, and updating tour itineraries
• Processing show sign-offs and placing insurance for shows
• Working closely with the office administrator to ensure artist/venue contracts and work permits are processed in a timely manner
• Projecting tour sales and keeping up to date with ongoing tours from confirmation to show date – highlighting problem areas
• Answering and directing phone calls
• Updating and sending guest lists
• Updating reps with correct info
• Raising invoices
• Occasionally booking travel, hotels, etc. and diary coordination
• Dealing with all incoming queries from internal departments (accounts, ticketing, marketing, etc.) and external contacts (agents, venues, other promoters, etc.)
• Working with Promoter to develop new talent and aim to bring artists into LN covering a number of different genres
• Occasionally attending shows in the evenings and on weekends
• Building both formal and informal professional relationships
• Anticipating and responding timely to artist/agent needs
• Providing artist status reports and progress updates
• Focusing on the artists' business results, going beyond basic service expectations to help artists implement complete solutions
• Delivering products and services when and where the artist needs them. Exploring options when unable to deliver a requested product or service, and pursuing solutions until the artist is satisfied
• Seeking artist feedback and ensuring needs have been fully met
• Seeking ways to improve service delivery. Assessing the organization and its services from the artist's point of view.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status, or caring responsibilities.

The Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

APPLICATION DEADLINE: Wednesday 9th April 2025. We reserve the right to close applications at any time so encourage early application where possible.