Project Worker - Homelessness

Sanctuary Group; Hackney; On-site

Job description

Project Worker

Hackney Various, London E5

£14.67 per hour - Pay rate effective 1 April 2025

37.5 hours per week

Sanctuary Supported Living is delighted to be recruiting for a Project Worker at our Homelessness Scheme at Hackney IHM, London.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

The role of Project Worker will include:

1. Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence
2. Assessing customers’ needs by writing and updating support plans
3. Being a first point of call to receive and direct all customer queries
4. Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
5. Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
6. Handling occasional emergency situations
7. Keeping accurate and high-quality written records

Skills and experiences:

1. Experience of working with adults who have experienced homelessness
2. Enthusiastic and flexible with a strong “can-do” attitude
3. Ability to work as part of a team and on own initiative
4. Strong organisational skills as well as functional literacy and numeracy
5. Ability to react quickly to changing priorities whilst working to deadlines and targets
6. NVQ3 in Health and Social Care, or willingness to work towards is essential

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

1. At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
2. A pension scheme with employer contributions
3. A variety of online discounts and rewards from major retailers
4. Health and well-being plans
5. Life assurance
6. Family friendly arrangements, including opportunities for flexible working
7. Tax efficient savings through our Cycle to Work scheme
8. A wide range of learning and development opportunities

Job Reference – #

We are only currently accepting applications from those with the right to work in the UK.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.