Project Support Officer (Band 5) - Project Manager - Provide CIC

Working Well is commissioned by Essex County Council and sits within the Essex Wellbeing Service. This fast paced, innovative programme supports the national and local agenda around health, wellbeing and health inequalities, ensuring that the Essex population is healthy and productive.

The pilot project will align with the Essex County Council Wellbeing, Public Health and Communities Business Plan and Everyone’s Essex Plan, by helping people to live healthy lifestyles by reducing prevalence of the leading risk factors that contribute to ill health and premature mortality.

This new, fixed term post, requires high level project management knowledge and experience of implementing and delivering a programme that coordinates multiple workstreams with a range of key stakeholders, to deliver an innovative digital health checks project, that will run alongside existing services.

Main duties of the job

The post holder will need to ensure smooth execution, facilitation and monitoring of the project, that is delivered effectively in line with the organisations guidance for managing projects and PMO project assurance processes.

The post holder will also need to have a good working knowledge of Essex and will need to have a clean driving license and access to a vehicle to visit various sites across the County, on a regular basis.

Working for our organisation

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision: Transforming Lives

Values: Care, Innovation and Compassion

Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Detailed job description and main responsibilities

1. Responsible for development and delivery of the digital health check programme, including identifying risks, and providing innovative solutions.
2. Develop and maintain information systems that will assist with the management of the project, which will include visiting and mapping sites across the County.
3. Responsible for the development and delivery of training protocols and asset management systems, to ensure the project achieves the highest engagement and outcomes.
4. Co-ordinate internal and external meetings with a range of stakeholders, including action logs.
5. Undertake related research as required to support project activities, including identifying venues and events which will engage target populations.
6. Prepare high level, concise and accurate up-to-date reports, documents, presentations and materials using a range of Microsoft Office applications as well as specialist applications.
7. Undertake in-depth analysis of performance, using a range of information systems, appropriate for different stakeholders.
8. Establish and maintain good working relationships with a wide range of partners and stakeholders.
9. Demonstrate judgement and awareness of confidentiality when dealing with enquiries or departmental business.
10. Use initiative and judgment when handling enquiries and responses across a range of mediums (phone call, Face to Face, Teams calls, emails etc), taking action and providing feedback as appropriate.
11. Support the Project Lead developing communications for social media channels.
12. Be responsible for the production of high level analysis and reporting of outcomes, suitable for different partners and stakeholders. The role will include using this analysis to gain feedback and to inform service improvement or development, specifically to reduce inequalities in health.
13. Be responsible for the upkeep and development of the project resources, including the digital health check units, related documentation.
14. Liaise with other internal departments or external partners to maximise the utilisation of the digital health check units.
15. Attend a range of outside events to promote the project.
16. Be responsible for the continuous improvement of policies and procedures that relate to the project.
17. Take responsibility for establishing and maintaining your own records and documentation in line with information governance guidelines.
18. Responsible for physical assets for the project.

Person specification

Qualifications and Education

• Degree /NVQ L6 in Public Health or relevant level of qualification or significant previous proven experience in project management experience in health or community development.

Work related knowledge and experience

• Demonstrable experience of managing multiple workstreams, and providing reports for a wide range of key stakeholders and partners.
• Demonstrable experience of a range of IT applications: Microsoft Office, Excel, Powerpoint, including data manipulation skills, Web Applications and project management systems.
• High level of experience in dealing with the public and key stakeholders and dealing with sensitive and confidential information.
• Clear and demonstrable understanding of health inequalities and the main issues affecting the local community.
• Post holder will have a good working knowledge of Essex.
• Knowledge of the NHS Health Check programme.
• Experience of managing outside events/activities.

Skills and Aptitudes

• Ability to manage multiple workstreams, whilst being sensitive to the aspirations and constraints of partners.
• Experience of building strong relationships with a range of partners by communicating project aims and outcomes.
• Clear Communicator with excellent writing, data entry and presentation skills, capable of delivering high level, complex information/instructions to colleagues, partners and service users, via email, MS Teams or face to face.
• Ability to work independently to manage workload with minimal supervision, organise and prioritise their workload on a daily basis.
• High level of experience of producing reports and analysis with a high level of precision for optimal resource allocation.

Personal Attributes

• Commitment to continuing professional development.
• Understanding of and commitment to opportunity and good working relationships.

Circumstances

• Car owner/driver and ability to drive to all locations across Essex.

FURTHER INFORMATION:

How will we contact you?

• All correspondence for this post will be by email or text messaging. Please register for text messages on your TRAC account. Applicants are advised to check their email accounts regularly to ensure that email filters are set to allow our mails.
• As we often have many applicants for jobs at Provide, we regret that we will only be able to contact those external applicants who are shortlisted for interview. Therefore if you have not heard from us within 2 weeks of the closing date, then please assume you have not been shortlisted for interview on this particular occasion. Internal candidates who are unsuccessful can seek feedback from the recruiting manager.
• If you wish to contact the Recruiting Manager about the vacancy/role or for feedback after interview, their details are provided within the advert.

Closing Date

Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.

Professional UK clinical registration required for the role?

If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment.

Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination.

We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.

Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.

Disability

If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team on 0300 3030 2661 or provide.recruitment1@nhs.net.

Work Trials

Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the HR Services team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.

We are committed to equal opportunities, flexible working practices and the National Living Wage.

Successful Applicant:

You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators.

The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.

Employer certification / accreditation badges

Name Lyn Mowforth Job title Essex Working Well Manager Email address lmowforth@nhs.net Telephone number 07580913869 Additional information

If you would like to discuss the role please contact lmowforth@nhs.net to arrange a call.