Project Support Officer and Co-ordinator - Quality and Patient Safety

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are shortlisted for this post, you will be contacted via the email account you used to apply for this post; therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board supports flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.

Job Overview

Project Support Officer and Co-ordinator - Quality and Patient Safety

The post offers an ideal opportunity to move into a corporate patient safety and quality assurance role. This is an exciting opportunity to join the Medical Director’s Quality and Patient Safety team at Aneurin Bevan University Health Board.

As a member of the Medical Director’s Quality and Patient Safety Team, the Project Support Officer and Co-ordinator will provide essential administrative and secretarial support to key project areas. You will work in a patient-focused and forward-thinking department, supported by skilled and friendly colleagues.

This role involves participating in project administration, compiling complex reports, data analysis, and supporting various quality and patient safety functions across the Health Board.

Main duties of the job

• Provide administrative support to the Medical Director’s Quality and Patient Safety Team.
• Assist in the compilation of complex reports, data analysis, and statistical returns.
• Support a range of Quality and Patient Safety performance assurance functions.
• Support the Medical Director’s Quality and Patient Safety Team with National mandated audit work and local audit work, covering many clinical specialties.
• Maintain project documentation and data resources.
• Act as the first point of contact for project enquiries.
• Organise and set up multi-disciplinary meetings, draft agendas, take minutes, and maintain distribution lists.
• Manage busy diaries and mail systems.
• Handle confidential information with utmost professionalism.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Knowledge
Essential criteria

• Knowledge of administrative procedures, computerised systems and project management practices, some of which are non-routine, and non-routine activities such as answering queries, progress chasing, task-related problem solving, acquired through experience and training to Vocational Level 3 or equivalent demonstrable experience.

Desirable criteria

• Knowledge of Microsoft PowerPoint.

Skills
Essential criteria

• Proficient in use of Microsoft 365 applications, e.g. SharePoint, Word, Excel, Outlook, and Databases, and web-based form and data management systems, e.g. DATIX.

Desirable criteria

• Knowledge of updating SharePoint based intranet sites.

Skills & Experience
Essential criteria

• Excellent interpersonal skills.

Desirable criteria

• Experienced Secretary/Administrator.