Project Support Officer - 18 months Fixed Term Contract

Phoenix Community Housing's Planned Maintenance Team are looking for a Project Support Officer to work alongside our Project Managers. With excellent customer service skills and a keen eye for detail, you'll play an important role in ensuring our homes and services meet our residents' needs.

You will support Damp and Mould and Disrepair workstreams to assist in the preparation and the delivery of these programmes.

You will work with the team ensuring that residents are kept informed of and engaged in the delivery of all work programmes, and be a key point of contact throughout the lifespan of any works.

We are looking for someone who has a good understanding of building safety principles in a social housing environment and who understands asset management, has contract experience along with knowledge of the major works process.

If you are organised, understand property defects, and excel at client interaction, this could be the role for you.

Please send your application before Midnight on Sunday 24 November 2024. Interviews are scheduled to take place on Thursday 28 November.

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We are led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it has helped us achieve a wide range of accolades and awards.

We are based in south Lewisham, London, and are proud to be building new homes in our area.

We have grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800.

Our new Corporate Plan will help us deliver on our vision of together building a better future for our Phoenix Community, supported by strategies to refresh our approach to resident involvement, customer service, sustainability, and ensuring that all residents can enjoy good quality, safe, and affordable homes.

Our big ambitions apply to our staff too. We are pleased to offer a generous benefits package, including our wellbeing programme, comprehensive learning and development, and a culture of employee involvement.

If you think you're the right person to help us make the next stage of our journey, then we'd love to hear from you. We strongly believe in a work-life balance, so we'd be pleased to talk about part-time flexible working and job sharing options.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.