Project Support Officer

Job Summary

The Link Team is funded by NHS England and is a multi-agency partnership including Second Step, St Mungos, BDP, AWP Mental Health NHS Trust and Bristol City Council. The team has adopted a multi-disciplinary model, including engagement workers, a trainee, a psychologist, a social worker, and a team manager. This new service is designed to complement rather than replace or supersede existing local provision. The service works with a group of 30 individuals who are both street homeless or at imminent risk of homelessness and experiencing severe emotional distress associated with a mental health problem (which may or may not have been given a formal diagnosis). The Link Team aims to improve engagement for service users, creating a bridge between individuals and the wide range of expertise across the system, whilst providing person-centred, trauma-informed care at every stage of the pathway.

Main duties of the job

The successful candidate will work proactively to manage the office and activities of the service including taking the initiative with identified projects. Experience and knowledge of formal project methodologies and previous work on project teams is essential. The Project Support Officer will play a core role in the evaluation of this exciting and impactful service. This is a great opportunity for a talented and self-motivated person.

About Us

Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and other needs. Our vision is that we believe in a world where everyone affected by mental health support needs can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.

Date posted

20 January 2025

Pay scheme

Other

Salary

£25,330 a year

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

SEC1071921

Job locations

162 Pennywell Road, St Jude's, Bristol, BS5 0TX

Job Description

Job responsibilities

Provide a confidential and comprehensive administrative support to Team Manager and project team including diary management, meetings, file management, project management and the production of high-quality letters, documents and presentations. Planning and organising internal events and meetings including acting as a focal point of contact for queries. Assisting the Team manager by managing and co-ordinating all team meetings, taking minutes, keeping up to date files and any other duties as necessary. Managing and co-ordinating arrangements for all business meetings associated with Team Manager, working with colleagues and external contacts to ensure smooth running including briefing on arrangements and developments.

Person Specification

Experience Essential

1. Proven experience of working at a senior level in administration and business support
2. Proven experience of organising meetings and events including training
3. Ability to engage with others to develop effective relationships
4. Experience of research and project work
5. Experience of the drafting, editing and production of complex reports and presentations

Desirable

1. Experience of working in the voluntary sector
2. Website updating

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

162 Pennywell Road, St Jude's, Bristol, BS5 0TX

Employer's website

https://www.second-step.co.uk/