Project Resource Coordinator

Role: Project Resource Coordinator
Location: Manchester, Hybrid

Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.

We are looking for a full-time Project Resource Coordinator to join our global team and manage efficiently the scheduling and allocation of consultancy resources.

This role is essential to maximizing revenue potential and ensuring each project is matched with the most suitable resources. As part of our team, you will play a crucial role in deploying talent effectively, optimizing project staffing, and supporting revenue goals through proactive coordination, effective communication, and strong organizational skills.

Responsibilities:

1. Match consultant skill sets to client needs, ensuring project requirements align with team capabilities.
2. Efficiently allocate consultants’ time to projects, keeping schedules accurate and up to date.
3. Communicate with clients and account managers on availability and scheduling, and work closely with consultants on workload and project allocations.
4. Proactively address scheduling conflicts and respond promptly to queries, resolving issues as they arise.
5. Identify potential project risks, staffing challenges, or other red flags and escalate to regional leadership as needed.
6. Coordinate with the broader scheduling team to align efforts, maximize resource utilization, and contribute to special projects across the organization.

Experience / Skills:

1. Proven experience in resource scheduling and allocation, ideally within a consultancy or project-based environment.
2. Proficiency in MS Office and Office 365; familiarity with resource management software is an advantage.
3. Strong verbal and written communication skills, with the ability to effectively convey information to diverse stakeholders.
4. Exceptional organizational skills and meticulous attention to detail.
5. Excellent problem-solving skills, with a proactive approach to identifying and addressing challenges.
6. Ability to work collaboratively with a range of individuals and adapt to a dynamic, fast-paced environment.
7. Comfortable managing a high volume of transactions and juggling multiple responsibilities.

Desirable skills:

1. Familiarity with project management processes.
2. Experience with Salesforce and Kantata (or similar resource management tools) is a plus.
3. Background in high-volume administrative roles, especially in fast-paced, multi-staff environments where resilience and flexibility are key.

About NCC Group

We have over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we now have offices in North America, Canada, Europe, Asia-Pacific, and the United Arab Emirates.

We are passionate about helping our customers to protect their brand, value, and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.

Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative, and we embrace difference. We treat everyone and everything with equal respect.

We want to create an environment where all colleagues feel psychologically, emotionally, and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.

About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email global.ta@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy.

We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.