Project Manager | London, UK

M&G plc.; London; On-site; GBP 50,000 - 90,000; Full time

Job description

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.
Key Accountabilities

• Accountable for delivering expert advice or service, using specialist knowledge and subject matter expertise.
• Applies judgement to deliver outcomes, evaluating a range of potential solutions, considering the impact for customers, cost and risk.
• Manages conflicts that may impact delivery.
• Challenges upwards given knowledge of delivery and awareness of complex systems and the broader picture.
• Identifies and anticipates need for changes to continuously improve quality and efficiency of output.
• Manages resources and risks using expert judgment, know-how and experience.

Key Responsibilities for this role:

• Lead on client transformation initiatives working with the business to define clear and compelling goals, business outcomes and plans to execute their delivery.
• Lead and own the delivery roadmap for your respective initiatives.
• Lead and drive your initiatives in line with priorities set out by MGG ExCom and Distribution Heads of Business.
• Provide leadership for your initiatives including responsibility when applicable for ongoing development of M&G client-facing systems and data, simplifying the service model, improvement of processes aligned to a wider vision of the experience value chain (marketing, sales and distribution, client service, client reporting).
• Creating project structures that support business and technology teams deliver effect.
• Ensure technology and business change controls are observed and when delivering initiatives.
• Develop and maintain strong relationships with key stakeholders and meet their delivery requirements, coordinating, consolidating, and prioritising demand and managing dependencies.
• Accelerate feasibility, design, and delivery in support of business outcomes to support improvement of the overall control environment and ensure great client outcomes.
• Have ownership and accountability to deliver complex initiatives on behalf of the Sales, Servicing and Marketing Teams.

Key Knowledge, Skills & Experience

• Expert knowledge of distribution and client servicing systems, data, processes, and emerging trends.
• Experience in project management within asset management.
• A proven ability to influence and persuade stakeholders as well the ability to coordinate and meet demands from multiple stakeholders.
• Experience of project management methodologies and Agile methods preferred alongside client and ABOR data and client analytics.
• Knowledge of Salesforce, Adobe Experience Manager, and Client Reporting solutions.

Personal Attributes:

• An open, collaborative, and adaptive style capable.
• A clear communicator that can engage a project team around a common purpose and vision and can inspire a diverse and geographically disparate organisation.
• A highly analytical thinker that makes objective decisions based on data but is equally comfortable leveraging professional experience and instinct in the absence of good or complete data.
• A driven individual with a relentless focus on delivering business outcomes by setting the bar high and building a high-performance one-team culture.
• A thoughtful but confident team player able to inspire confidence in senior stakeholders regarding judgment and measured risk-taking.

Recruiter: Hannah Curtis
Work Level: Manager or Expert

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying.

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: [e-mail]