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Project Manager / Client Success Lead
ViDesigns Ltd
Chiswick
Remote
GBP 80,000 - 100,000
Full time
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Job summary
An established industry player is seeking a dynamic Project Manager / Client Success Lead to drive projects forward and ensure client satisfaction. This role is hands-on and fast-paced, focusing on clear communication and proactive problem-solving. You will be the main point of contact for clients, translating their requests into actionable tasks for the design and development team. If you thrive in a remote environment and enjoy managing multiple projects simultaneously, this opportunity offers a chance to work with innovative SaaS and tech teams, delivering exceptional design solutions without the constraints of traditional timelines. Join a forward-thinking agency that values agility and creativity.
Qualifications
- 2–4 Jahre Erfahrung im Management von Web- oder Digitalprojekten.
- Starke Kommunikationsfähigkeiten und proaktive Problemlösungskompetenz.
Responsibilities
- Hauptansprechpartner für Kunden sein und klare Aufgaben für das Team übersetzen.
- Priorisieren von Arbeiten über mehrere laufende Projekte hinweg.
Skills
Tools
Job description
We’re looking for a Project Manager / Client Success Lead to keep projects moving, clients happy, and the team focused. This isn’t a corporate PM role—it’s hands-on, fast-moving, and all about clear comms, good judgment, and staying one step ahead.
You’ll manage client communication, scope tasks clearly, keep our unlimited design/dev pipeline flowing, and make sure nothing slips through the cracks.
What you’ll do
- Act as the main point of contact for clients
- Translate client requests into clear tasks for the design/dev team
- Prioritise work across multiple ongoing projects (unlimited plan style)
- Run async updates or calls with clients to keep things aligned
- Spot scope creep or delays early and address them
- Keep everything organised in Notion and Slack
Must-haves
- 2–4 years of experience managing web or digital projects
- Great communicator—written and verbal
- Strong grasp of web design/dev processes (especially Figma + Webflow handoffs)
- Proactive—doesn’t wait for instructions, finds solutions
- Detail-oriented but flexible with fast-moving priorities
- Comfortable in a fully remote async environment
Nice-to-haves
- Experience in an agency or similar client-facing environment
- Familiarity with Webflow and design tools like Figma
- Understanding of conversion-focused websites (especially in SaaS or tech)
About us
We’re a Webflow agency working with SaaS, tech, and ed-tech teams. Clients work with us through unlimited design & Webflow plans, and we move fast—sometimes daily iterations. No bloated timelines or 40-page specs—just clean work, sharp thinking, and a clear process.
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