Project Manager

Pertemps; Swindon; Hybrid; GBP 55,000 - 60,000; Full time

Job description

Thames Water are seeking a highly motivated and detail-oriented business Project Manager to join our Change & Product function on a 13 – 18 month Fixed Term Contract. In this role you will be taking the lead on our Debt Management transformation project.

This role requires a dynamic individual with exceptional skills in stakeholder management, delivering results in a fast-paced environment, and applying creative problem-solving to tackle complex challenges. The successful candidate will collaborate closely with senior leadership and cross-functional teams to ensure project milestones are achieved successfully.

What you will be doing as the Project Manager
As part of the Change & Product Management function, the Project Manager will be responsible for overseeing governance and project management. They will coordinate and support diverse teams, establishing robust structures for project delivery, demand management, and value tracking to ensure effective governance and outstanding outcomes.

This is a strategically critical project for our debt management plan. Its successful delivery will be pivotal to achieving our organisational objectives and will have significant impact on cash collection.

Duties to include but not limited to:

• Project Planning and Execution: Lead the planning and execution of your projects, ensuring all milestones are met on time and within budget.
• Stakeholder Management: Identify and engage with key stakeholders, ensuring their needs and expectations are met throughout the project lifecycle.
• Process and Data Analysis: Collaborate with the Data & MI team to analyse pain points and gather insights to inform project decisions.
• Creative Problem Solving: Develop innovative solutions to address customer pain points and improve processes.
• Governance and Reporting: Establish project governance, including meeting cadence, progress documentation, and regular reporting to senior leadership.
• Communication: Develop and implement a communications plan to keep all stakeholders informed and engaged.
• Compliance and Quality Assurance: Ensure all project activities comply with regulatory requirements and quality standards.

What you should bring to the role

• Proven experience in significant delivery programmes, managing budgets typically of £3m-£12m size.
• Proven experience in a significant change programme within a collection's environment.
• Strong attention to detail and ability to deliver projects at pace.
• Excellent stakeholder management and communication skills.
• Creative thinking and problem-solving abilities.
• Understanding and experience of debt management processes is desirable.

Base Location: Hybrid - Walnut Court - SN2 8BN 3 days in the office per week 2 working from home
Hours: 36 hours per week Monday to Friday

What’s in it for you?

• A starting salary of £55,000 and up to £60,000 depending on skills and experience.
• Annual leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
• Access to lots of benefits to help you take care of your and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities.

Come and join the Thames Water family. Why choose us? Learn more.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.