Project Management Officer

PMO Manager

An exciting opportunity has arisen for a dynamic and experienced PMO Manager to take the lead in driving governance and operational excellence for a major business transformation programme. This hands-on role will balance strategic oversight with direct involvement in PMO activities, ensuring the programme remains on track, within scope, and aligned with organisational objectives. The successful candidate will serve as a key point of coordination, working closely with the Programme Manager and stakeholders to enable seamless execution and delivery.

Key Responsibilities

Scope and Dependency Management:

• Ensure alignment across all programme workstreams, proactively identifying and managing dependencies.
• Oversee internal and external dependency tracking, facilitating collaboration across teams to mitigate potential impacts on timelines.

Governance, Decision Making, and Change Control:

• Maintain and refine governance frameworks to support structured decision-making and change control processes.
• Ensure all programme decisions are properly documented, reviewed, and aligned with PMO best practices to drive transparency and accountability.

RAID (Risks, Assumptions, Issues, Dependencies) Management:

• Proactively manage and monitor the RAID log, identifying and mitigating risks and issues that could impact programme success.
• Act as an escalation point for unresolved risks, ensuring appropriate stakeholder engagement and resolution.

Quality Management and Programme Administration:

• Drive adherence to quality standards across all workstreams, ensuring deliverables meet established criteria.
• Oversee document management practices to ensure accessibility, version control, and compliance with programme guidelines.

Resource Management:

• Manage resource allocation and onboarding/offboarding processes to ensure optimal staffing levels.
• Work closely with workstream leads to resolve resource constraints and enhance team efficiency.

Financial Management:

• Collaborate with finance teams to oversee budgeting, expenditure tracking, and financial reporting to maintain alignment with programme objectives.

Time Management:

• Partner with programme planners to track progress against key milestones, identifying and mitigating any potential delays.

Reporting:

• Produce regular programme reports and dashboards to provide clear visibility into progress, risks, and performance.
• Ensure timely and transparent communication with all stakeholders.

Folder and Document Management:

• Maintain robust document control and storage systems, ensuring compliance with governance standards.
• Oversee tools for tracking team attendance and availability to support effective resource planning.

Process Improvement and Optimisation:

• Continuously assess and enhance PMO processes, leveraging automation and best practices to drive efficiency.
• Lead hands-on implementation of process improvements to enhance programme visibility and tracking.

Stakeholder Engagement and Management:

• Act as a liaison between programme leadership, workstreams, and stakeholders to ensure alignment and effective communication.
• Proactively manage expectations and provide direct support to workstreams, resolving conflicts as needed.

Compliance and Governance:

• Ensure programme activities adhere to established PMO standards and wider organisational policies.
• Maintain oversight of documentation, decision tracking, and approvals to drive compliance and transparency.

Team Leadership and Development:

• Lead by example, actively participating in daily PMO operations to foster a high-performance culture.
• Provide mentorship and guidance to PMO team members, supporting their professional growth and ensuring delivery excellence.

Required Skills & Experience

Experience:

• Minimum of 5 years of experience in programme or project management, with at least 3 years in a PMO leadership role.

Skills & Abilities:

• Strong delivery focus with a proactive, results-driven mindset.
• Ability to engage and influence senior stakeholders, including C-suite executives.
• Excellent communication and relationship management skills.
• Strong decision-making, prioritisation, and problem-solving abilities.
• Expertise in business analysis, project management, and governance frameworks.
• Confident in writing processes and implementing governance structures.

Personal Attributes:

• Proactive & Results-Oriented: Takes initiative to drive programme success and meet milestones.
• Attention to Detail: Highly meticulous in tracking, reporting, and quality assurance.
• Collaborative & Hands-On: A team player willing to step in where needed to support the programme’s success.

This role offers an exciting opportunity to play a pivotal role in a large-scale transformation programme. If you thrive in a fast-paced environment and are passionate about delivering structured governance and operational excellence, we encourage you to apply.