Project Management Officer

Job Description

Overview

CHAMP Cargosystems provides the most comprehensive range of integrated IT solutions and distribution services for the air cargo transport chain. The portfolio spans core management systems, messaging services, and eCargo solutions. These include applications to meet customs and security requirements, quality optimization as well as e-freight and mobility needs. The products and services are well known under the Cargospot and Traxon brands.

The company serves over 200 airlines and GSAs, and links these with some 3,000 forwarders and GHAs worldwide. CHAMP’s solutions help its customers, and their clients adapt to critical and continuous changes in air transport logistics to meet global trade demands.

CHAMP Cargosystems is headquartered in Luxembourg and operates offices in London, Zurich, Frankfurt, Manila, Singapore, and Atlanta.

We are currently looking for a Project Management Officer located in our London Office.

Position Type: Full-time, permanent

Location: London, United Kingdom

Responsibilities:

• Maintenance of the PMO SharePoint presence:
• Manage access
• Maintain the Project templates, processes and procedures and other relevant material.
• Contribute to improving the PMO SharePoint site and repository
• Resourcing:
• Weekly review of the PMO Sales Pipeline Dashboards in D365 and update Team Resource forecasting in Saviom.
• Track and update Saviom with the Team absences (Public Holiday’s and Private Leave Only).
• Attend regular Project Checkpoint calls to track any changes in Resourcing for active Projects.
• Facilitate the weekly team resource meeting.
• Project Setup & Reporting:
• Set up Customer Implementation and Upgrade project content and views in D365.
• Maintain the data accuracy in D365 for Project Implementation including Project status, RAG Status, Milestones, Invoicing and Payments.
• Set up and maintain timesheet codes in the PO Timesheet system as required.
• Ensure that timesheets are completed accurately and timely.
• Provide monthly Timesheet reports for the Teams.
• Provide Project Resource allocation reports for PM’s.
• Maintain/update corporate tools relevant to role, e.g., Wiki, CRM, Time Reporting, and Jira.
• Facilitate regular alignment calls with the Finance department to maintain Project Invoicing and Payment details in CRM.
• Support CHAMP team requests for Information on Project delivery activity.
• Own and execute PMO Processes:
• Sales Handover – Facilitate a Sales Handover call with the Opportunity Owner.
• Project Change – Via CHAMP Contract Change Mgmt process.
• Conduct regular Project Audits.
• Project Closure – Track the progress of individual Projects to completion and ensure Internal Service Delivery Acceptance and Lessons learnt review.
• Project Process Audits:
• Defining Audit scope and reporting.
• Perform Regular Audits.
• Tracking Audit Actions.
• Support the teams Continuous Improvement (CI process):
• Collate potential CI’s from various sources.
• Facilitate weekly CI reviews.
• Maintain CI data in D365.
• “As and When” required:
• Assignment to Strategic Internal Projects to support the Projects defined PMO role.
• Ad hoc reporting for the VP Global Service Mgmt and Global Project Delivery.

Skills and Abilities:

• Self-Motivated and comfortable working unsupervised.
• Flexible, dynamic, and creative.
• A hands-on problem solver with excellent communication skills.
• Well-established organization, multitasking, and prioritization skills.
• Fluency in English (spoken and written) is mandatory; French, German, and other languages will be an asset.
• Ability to develop strong working relationships across the wider CHAMP Organization.
• Clearly client-oriented with a strong focus on quality and efficiency.
• Experienced in web-conferencing systems and working-from-home solutions.

Education and Experience:

• Degree in Information Technology, Business Management, Business Engineering, IT Engineering or similar.
• 3 years in a similar PMO role with a demonstrable track for delivering Improvements in Processes.
• 1 year’s experience of Project delivery within a SaaS Solution provider.
• Strong skills with most MS Products specifically MS Project, MS Excel, MS SharePoint, and MS Visio.
• Working knowledge of Saviom and MS D365 (Creating personal views, dashboards, and managing forms).
• Knowledge of Software Development methodologies will be an asset.

The selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate.

CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and providing a work environment free of discrimination and harassment.