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Project Engineer

AVD Appoint Ltd

Bilston

On-site

GBP 33,000

Full time

8 days ago

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Job summary

An established industry player is seeking a Project Engineer to join their dynamic team. This role offers the chance to work with a market-leading engineering organization that specializes in delivering high-quality solutions to the UK water utilities sector. As a Project Engineer, you will be the vital link between customers and the technical team, troubleshooting issues and ensuring customer satisfaction. The organization values internal promotion and offers a supportive environment for professional growth. If you are passionate about engineering and customer service, this is an exciting opportunity to advance your career.

Qualifications

  • Experience as a Project Engineer or Technical Support Engineer.
  • Technical knowledge of mechanical components, ideally pumps and valves.

Responsibilities

  • Troubleshoot problems over the phone and guide customers to resolutions.
  • Coordinate with site services for on-site issue resolution.

Skills

Problem Solving
Customer Communication
Technical Support
Mechanical Knowledge

Education

Relevant Technical Degree

Tools

Diagnostic Tools

Job description

Project Engineer - West Midlands or South Yorkshire or Cornwall - up to £33,000 + Benefits - Ref 1897

I am currently recruiting for a Project Engineer to work for a leading engineering organisation based in South Yorkshire. Salary up to £33,000 + Benefits.

The organisation is a market leading engineering company that delivers a very well developed product portfolio to the UK water utilities market. They have an extensive track record of delivering high quality products and providing solutions for a wide range of problems, both complex and simple. With a wealth of experienced individuals, they can define and deliver the perfect solution.

To cope with the current workload and in line with their expansion plans they need to recruit for a Project Engineer on a permanent basis.

In this role as Project Engineer, you will liaise with customers to address any concerns or issues that may arise. Your responsibilities will include:

  1. Troubleshooting problems over the phone and guiding customers through the necessary steps in hope of finding a resolution.
  2. Utilizing a crib sheet to aid with problem solving investigations.
  3. Coordinating with the site services team if the issue cannot be resolved remotely, providing them with diagnostic details to facilitate an on-site resolution.
  4. Communicating with the customer once an appointment has been arranged and acting as the link and point of contact until the issue is resolved.

Essential Requirements:

  1. Experience as a Project Engineer / Technical Support Engineer or similar.
  2. Technical knowledge of Mechanical components (ideally Pumps and Valves).

Desirable Requirements:

  1. Experience in the Water sector.

This is a very exciting opportunity for a Project Engineer to work for a leading organisation who operate at the forefront of their market. They are a growing organisation that are very keen to promote internally, meaning opportunity is always on the horizon.

This is an immediate requirement so if you have the required skills and experience, please get in touch immediately with an up to date copy of your CV.

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