Project Coordinator

Central Saint Martins, University of Arts London is looking for a full-time Project Coordinator to join us permanently. The role involves providing administrative, operational, and business development support to the CSM Innovation team. This includes managing new client enquiries, delivering excellent customer service, and working closely with business development managers to maximise client engagement.

Key responsibilities include:

1. Assisting with the coordination of Sponsored Student Projects, Graduate Consultancy, and Academic Consultancy.
2. Organising meetings, taking notes, and supporting the creation of client proposals and promotional materials.
3. Supporting day-to-day project operations, liaising with academic teams, managing client access to facilities, and ensuring accurate tracking of sales and pipeline data.
4. Assisting with operational processes for student, graduate, and academic projects, ensuring compliance with UAL policies.
5. Coordinating financial and legal aspects of projects, managing press and publicity materials.
6. Working with the marketing team to create client case studies and highlight stories for various communication channels.
7. Providing ad hoc administrative and project support across the CSM Innovation team, ensuring the smooth delivery of projects and facilitating internal feedback and reporting.

About you

The ideal candidate should hold an undergraduate degree or a relevant qualification, with experience in client-facing, sales-driven environments. This includes client liaison, providing administrative support, and the ability to work proactively. Strong communication skills are essential, with the ability to effectively convey information orally, in writing, or through visual media. The role also requires the ability to plan, prioritise, and organise work efficiently to meet objectives within deadlines.

Teamwork is crucial, as the candidate will need to collaborate effectively within a team and, when necessary, across different professional groups. A focus on providing excellent student or customer service is required, ensuring a positive and responsive experience. Additionally, the role demands creativity, innovation, and problem-solving skills, using initiative to address challenges and deliver solutions.

Working at UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.