Programme Director - Commercial

British Airways; Hounslow; On-site; GBP 60,000 - 100,000

Job description

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

The Transformation Delivery team is critical in Building a Better BA, covering areas such as programme and project management, financial, resource, schedule and scope management, waterfall and agile ways of working.

The Programme Director is a fantastic opportunity for an experienced leader of large scale programmes, to be at the forefront of BA’s Transformation agenda. As a skilled communicator, the Programme Director will shape the approach and governance of the programme, engaging and building positive partnerships with senior leaders and third parties to ensure all business objectives are met to the agreed specification, on time and within budget.

What you’ll do:

• Be responsible for leading the programme from initial shaping through to delivery of the desired benefits.
• Responsible for all Programme Management activities within programmes assigned, and managing interdependencies between teams, ensuring highly effective deployment into steady state, including deployment of continuous improvement structures and capability.
• Build and sustain strong working relationships with accountable senior leaders and executives from across British Airways. Act as a trusted advisor and business partner, in the successful delivery of the objectives.
• Provide clear and concise executive communications.
• Manage required resources both internal and external from demand forecasting to management of resource levels.
• Plan, schedule financially manage, estimating and forecasting all elements of the programmes assigned.
• Risk, Assumption, Issue and Dependency Management.
• Create and maintain robust financial criteria and management structures for each programme assigned.
• Ensure delivery to agreed specifications, timescales and budget whilst adhering to internal control needs.
• Provide team leadership to internal colleagues working on the programme.

What you’ll bring to British Airways:

• Experience leading at least one large programme (e.g. multi-year programme, involving or impacting 100+ colleagues or £5m+ budget).
• Substantial, demonstrable experience of successful delivery of complex Programme.
• Management of third party suppliers, internal colleagues such as business owners, digital etc.
• End to end delivery from initial idea of the programme, through shaping, implementation and benefit realisation.
• Strong effective leadership, communication, influencing at all levels (written and verbal) and successfully managing expectations.
• Proven ability to work under pressure and manage complex and often unique issues creating relevant clarity in areas of ambiguity to force decisions.
• Risk management with risks identified, options agreed & plan in place. Contingency planning – in Budget, schedule and scope management.

Your experience:

• Professional Programme Management accreditation (e.g. MOP, MSP, PMP, P3O or Prince 2) preferred.
• Degree or equivalent experience is advantageous but not essential.
• Agile methodology (SAFe) desirable.
• Aviation experience is highly desirable but not essential.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.