Program Manager, M3 New Business Lines

Amazon; London; On-site; GBP 45,000 - 85,000; Full time

Job description

Our Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. As a Program Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Amazon is seeking a business-oriented Program Manager for the Multiuse Programs team to support the planning, integration, scoping and project control for the new business lines of our EU Sort Center Network. Suitable candidates will have solid level of ownership and be highly motivated candidates who have Project/Program/Change Management experience.

The role will understand the new supply chain business lines and will be responsible for leading end to end the piloting, scale up, expansion and integration of this new business line into the organization by coordinating a multi-disciplinary team, establishing program management mechanisms to layout integration plans, creation of new procedures and change management strategies with the goal of establishing the new business line as business as usual within the organizational processes. Candidate needs to be a strong collaborator with different functional teams and people working across multiple locations, teams and functions.

This opportunity combines change management, scheduling, planning, project management, logistics processes knowledge, facilities management, and program management. It requires a person who can show proven ability in the program and change management fields, excels in communications skills at all levels, is able to organize and create processes where they don’t exist (high ambiguity) and is capable of creating and implementing governance frameworks that allow the stakeholders to operate towards the goal.

Key job responsibilities

1. Own and coordinate multiple new business lines programs integration end to end.
2. Standardize processes, timelines, dependencies.
3. Be a governance facilitator that maintains structure, procedures and standard ways of working that follow a common language for project and program delivery.
4. Build mechanisms to identify risk in a sustainable and scalable way, as well as lead the communication with the business and related stakeholders to identify mitigations or solutions.
5. Develop, evaluate and simplify current working procedures and improve organization team structure and document tracking.
6. Communicate project status, drive and elevate decision-making, resolve escalation issues between the teams and help requests.
7. Ability to understand Operational processes.
8. Lead a team of program managers, with the ability to structure the portfolio and the functions.
9. Create innovative solutions using data and research to address wider challenges in your organization.
10. Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations.
11. Work alongside senior leadership to establish and prioritize improvement programmes, seeing them through from start to finish.
12. Enhance operational performance on every program in partnership with your stakeholders.

A day in the life
As Program Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You’ll use strategic thinking to define and implement an efficient project plan.

Senior Program Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

Minimum Requirements

1. University Degree, Engineering, Supply Chain, Economics or Business Administration.
2. Experience in development and implementation of large scale, complex projects.
3. Change management experience.
4. Project / program management experience.
5. MS Excel, MS Project or another project management tool.
6. Proficient English Level - Verbal and Written.
7. Experience in supply chain operations, logistics or similar.
8. Experience in governance risk and compliance.
9. MBA or Master’s Degree or other advanced degree in Supply chain, Engineering or related field.
10. PMP / Prince certification.
11. Certified Change Management Professional (CCMP) or similar.
12. SQL/Tableau/PowerBI knowledge is a strong plus.
13. Lean or Six Sigma Green/Black Belt certification.
14. Relevant experience working in a supply chain, logistics, or operations environment.
15. Experience in conceptualizing and implementing operational or supply-chain management improvements.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (Privacy Notice) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.