Program Manager, Category Excellence, Softlines

Program Manager, Category Excellence, Softlines

This is a high visibility role in the Amazon Fashion & Beauty team that is looking for a Senior Program Manager with a strong delivery record and proven program management experience. This candidate will work cross-functionally to deliver operational improvements and drive profitability for the businesses. This role will own several PnL cost line items across 7 categories of Amazon Fashion & Beauty. This role requires performing dive deeps to ambiguous problems, identifying and scoping large programs, managing program timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, program management and executive presentation skills are essential.

Key job responsibilities

1. Drive cross-functional strategic initiatives to continuously improve profitability and customer experience.
2. Perform dive deeps into the multiple elements that govern the decision making to launch or expand programs.
3. Work closely with the central program teams and operation stakeholders, understanding their strategies and processes for reducing cost and adopting for own category.
4. Collaborate with product teams to implement the necessary product interventions for the program to scale and significantly impact cost reduction.
5. Coordinate with operations, finance, and category teams to manage short-term commitments to overall goals, ensuring they remain on track.
6. Benchmark programs/practices with the best in class (internal and external), using it to own and influence the long-term vision.
7. Innovate to improve customer experience, and relentlessly work towards contributing to the profitability goals of the category.
8. Act as the single point of contact for the cost of business team (CBW) and categories for any discussions pertaining to the program.

BASIC QUALIFICATIONS

• 3+ years of program or project management experience
• 3+ years of working cross-functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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