Professional Services Architect

Tricentis; London; On-site; GBP 60,000 - 100,000

Job description

The role of Professional Services Architect is primarily customer-facing in our largest accounts and prospects, working in opportunity pursuit alongside account teams to help position and plan the most strategic services programs which they will eventually oversee as program leaders or sponsors.

As a Professional Services Architect, you will collaborate with sales and product teams to create our most advanced test automation and implementation strategies. This role includes high-level solution architecture and strategic transformation consulting. The Professional Services Architect also provides key input into our services strategy and will be accountable for key global initiatives, objectives, and key results within the organisation. As part of the Tricentis Professional Services Organisation, you will add to our culture and help sustain a best-in-class services organization.

Key Responsibilities:

• Build strong relationships and partner with enterprise sales to position value of services from early-stage pursuit
• Lead and facilitate discovery conversations regarding all aspects of the testing lifecycle and test transformation leading to strategy creation
• Define services engagements with customers and their System Integrators
• Plan our most strategic Test Automation and Test Transformation service engagements
• Explain complex technical and business challenges to customers – support risk assessment and challenges and manage respective resolutions.
• Identify opportunities and support sales in converting them into viable projects
• Provide effort estimations and feasibility assessments.
• Develop creative solutions for complex problems in limited time
• Support creation and evolvement of project delivery methodologies.
• Help to mature internal processes and share your expertise, including mentoring of Tricentis employees
• Ad-hoc activities appropriate to the position of lead consultant in relation to a client or internal offerings

Qualifications:

• 10+ years of experience in Tech environment, some of which must be in software and large transformation programs
• Experience in software quality assurance and testing – ideally in the Tricentis suite of products
• Tech Transformation program leadership and/or senior individual contributor responsibility
• Pre-Sales and value proposition experience in large and complex deals
• Exec stakeholder management, including experience with C-suite customer-vendor relationships
• Positive and professional demeanour with strong interpersonal and communication skills
• An eagerness to foster relationships at all levels and between different functions within our organisation
• Excellence in establishment and maintenance of effective relationships with customers, partners, and peers
• Pro-active positive attitude and enthusiastic mindset
• SAP Consulting or program leadership experience desired
• University Degree in business related field or equivalent experience
• Experience with DevOps, Agile, Waterfall development practices & Project Management
• Willingness to travel
• ISTQB qualification
• Language skills: French or German desirable

Tricentis Core Values:

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviours we model that create an enjoyable and successful Tricentis life.

• Demonstrate Self-Awareness: Own your strengths and limitations.
• Finish What We Start: Do what we say we are going to do.
• Move Fast: Create momentum and efficiency.
• Run Towards Change: Challenge the status quo.
• Serve Our Customers & Communities: Create a positive experience with each interaction.
• Solve Problems Together: We win or lose as one team.
• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

We offer:

• Supportive and engaged leadership team.
• Career path and professional & personal development.
• Modern and new office space in the heart of London
• Pension plan, Private health insurance and Group Life Insurance
• Enhance statutory Maternity and Paternity Pay
• A number of leave offerings: volunteer days, vacation days, public holidays, and flex/floating leave days.
• And more!

If you are a passionate, proactive, and results-oriented individual looking for an exciting opportunity in a rapidly growing organisation, we invite you to apply. We look forward to reviewing your application and discussing how you can contribute to our continued success.