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Product Support Engineer - French Speaker (gn) - York

TN United Kingdom

Knaresborough

On-site

GBP 30,000 - 50,000

2 days ago
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Job summary

An established industry player is seeking a Product Support Engineer who is fluent in French and English to join their dynamic team. This exciting role involves providing technical assistance, managing customer accounts, and collaborating with global teams. As part of a vibrant community, you'll enjoy a range of perks including a competitive salary, extensive training opportunities, and a supportive work environment. If you're passionate about optics and eager to make a difference, this is the perfect opportunity for you to thrive and contribute to innovative technologies across various industries.

Benefits

Company pension scheme

Private medical & dental insurance

Extensive training and development opportunities

Cycle to Work scheme / Jobbike program

Company events

Qualifications

  • Bachelor's degree in Science or Engineering is required.
  • Fluency in French and English is essential.

Responsibilities

  • Provide technical assistance and product recommendations.
  • Handle customer inquiries and manage accounts.

Skills

Fluent in French

Fluent in English

Strong communication skills

Problem-solving skills

Education

Bachelor's degree in Science or Engineering

Tools

MS Office

Job description

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Product Support Engineer - French Speaker (gn) - York, Knaresborough

Client:

Location:

Knaresborough, United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

abef628146d7

Job Views:

2

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

York, UK

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

We're on the lookout for a Product Support Engineer. As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Essential Functions:
  • Providing technical assistance and product recommendations
  • Handling customer inquiries and managing accounts
  • Collaborating with global teams and supporting marketing initiatives
Qualifications:

Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.

Your profile:
  • Bachelor's degree in Science or Engineering
  • Fluent in French and English
  • Proficient with MS Office
  • Strong communication and problem-solving skills
What we offer:

Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:

  • Company pension scheme
  • Private medical & dental insurance
  • Extensive training and development opportunities
  • Cycle to Work scheme / Jobbike program
  • Company events
  • Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.

Ready to dive into the world of optics with us? Apply now and let's shape the future together!

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on the candidate's preference.

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