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Product Support Engineer - French (gn)

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Knaresborough

On-site

GBP 30,000 - 50,000

Full time

29 days ago

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An established industry player is seeking a Product Support Engineer fluent in French and English to join their dynamic team. This exciting role involves providing technical assistance, managing customer accounts, and collaborating with global teams. You'll be part of a vibrant community dedicated to innovation in optics and imaging. With a competitive salary and an array of perks, including extensive training, a pension scheme, and private medical insurance, this position offers a fantastic opportunity for professional growth. If you're ready to make an impact and enjoy a fun work environment, apply now and help shape the future of technology!

Company pension scheme

Private medical & dental insurance

Extensive training and development opportunities

Subsidized gym membership

Cycle to Work scheme / Jobbike program

Company events

Bachelor's degree in Science or Engineering required.
Fluent in French and English with strong communication skills.

Provide technical assistance and product recommendations.
Handle customer inquiries and manage accounts.

Fluent in French

Fluent in English

Strong communication skills

Problem-solving skills

Bachelor's degree in Science or Engineering

MS Office

Job Description

Product Support Engineer - French (f/m/d)

York, UK

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

We're on the lookout for a

Product Support Engineer - French (f/m/d)

As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Essential Functions:

Providing technical assistance and product recommendations
Handling customer inquiries and managing accounts
Collaborating with global teams and supporting marketing initiatives

Qualifications:

Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.

Your profile:

Bachelor's degree in Science or Engineering
Fluent in French and English
Proficient with MS Office
Strong communication and problem-solving skills

What we offer:

Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:

Company pension scheme
Private medical & dental insurance
Extensive training and development opportunities
Subsidized gym membership
Cycle to Work scheme / Jobbike program
Company events
Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.

Ready to dive into the world of optics with us? Apply now and let's shape the future together!

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on the candidate's preference.

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