Product Owner/ Project Manager - INSURANCE

The insurance industry is ripe for transformation, and Synechron is partnering with a forward-thinking client to reimagine their digital landscape. To succeed, we need a Product Owner/ Project Manager who can translate big ideas into actionable plans and customer-centric products. Your ability to map the customer journey, create detailed user stories, wireframes, and maintain a robust product backlog will be critical.

Role:

• Own the product lifecycle for a major digital transformation project, from discovery through delivery and deployment, ensuring alignment with client objectives and user needs.

• Strategic Visioning: Align product goals with overall business transformation strategy and long-term objectives.

• Conduct thorough Market Research and competitor analysis to identify trends and opportunities.

• Map user journeys to identify key touchpoints and opportunities for improving user experiences, translating insights into clear product requirements – for the digital experience and back-office processes.

• Write detailed user stories and develop wireframes conveying new product features' vision and functionality to development teams and stakeholders.

• Create and manage product backlogs in an Agile environment, ensuring the highest-value items are prioritised for delivery.

• Collaborate with cross-functional teams, including developers, designers, and business stakeholders, to ensure seamless execution and delivery.

• Stakeholder Management: Employ strong communication and collaboration skills to work with various stakeholders, including leadership, developers, and customers.

• Build and deliver training materials to help business users fully adopt and maximize the benefits of the new digital tools.

• Agile Methodology Expertise: Utilise agile frameworks (Scrum, Kanban) to manage sprints, backlogs, and iterations effectively.

• Coordinate with other product managers to manage interdependencies and solve impediments.

• Support risk measurement and issue resolution impacting production scope, schedule, and quality.

• Data-Driven Decision Making: Analyse data, metrics, and KPIs to guide product development and measure success.

Requirements:

• KEY: Insurance experience focusing on improving user journeys and driving product innovation.

• Product roadmap management and proven track record of creating product roadmaps that balance strategic vision with near-term execution.

• Product strategy/vision.

• Working within Digital Team (Design + Dev).

• Extensive experience with Jira/Confluence tools.

• Extensive experience in Agile environments, including backlog management, writing user stories, and close collaboration with development teams.

• Understand technology stack, digital platforms, and architecture to facilitate discussions and make informed decisions.

• User-Centric Mindset, focusing on delivering value to end-users by understanding their needs, pain points, and behaviour through research and feedback.

• Ideally familiarity with regulatory and compliance requirements in the insurance space.

Permanent Role or Contract - x3 days in London Office - Competitive salary + Discretionary Bonus + Benefits - Start ASAP