Product Owner - Ecommerce

Location: Ballymena, Northern Ireland. ( Hybrid - 2 days in the office per week)

We are on the hunt for a dynamic and driven Product Owner with the passion to propel product launches to commercial triumph!

As a commercially savvy Product Owner, you will be at the forefront of our team, crafting visionary product strategies, spearheading ground-breaking innovations, and ensuring the seamless delivery of features that enhance customer experience and fuel the growth of our online B2C product. Join us and become a key player in revolutionising our product landscape.

Responsibilities

As Product Owner at PlotBox, you will be expected to:

• Act as the primary liaison, leveraging your commercial acumen to comprehend and foresee client and market needs. Engage in effective communication with stakeholders across the spectrum, emphasising the commercial aspect, to collaboratively shape a visionary roadmap for key product areas.
• Develop, own and execute the product roadmap aligned with business objectives.
• Manage the product backlog, balancing scope, budget and time to prioritise objectives and map out dependencies.
• Oversee the development stages, collaborating with the product and development teams to plan, execute and review each sprint.
• Take accountability for each stage of the development process and work closely with the team to refine and improve the development process.
• Evaluate product progress, inspect and assess progress through each iteration and determine if the final product is acceptable.
• Articulate problems and processes in a way that is understandable to key stakeholders, both business and technical, and facilitate the analysis and design of effective solutions.
• Ability to articulate the specific commercial outcomes or results of the product to the team.
• Collaborate closely with the sales and marketing teams to understand customer requirements and develop strategies to ensure the success of the product.

What we are looking for:

• Previous experience working as a product owner in an ecommerce environment delivering new, and iterations of existing products using agile methodologies.
• Strong understanding of ecommerce business processes, customer behaviour and market trends.
• Analytical mindset with the ability to make data-driven decisions.
• Knowledge of UX/UI design principles and design thinking.

Desirable Experience - It’s not a deal breaker, but ideally you will have:

• Working with customers in a discovery process.
• Providing guidance and support to customers embarking on digital transformation.
• Working with financial solutions or developing integrations with external finance systems.
• Wireframing and prototyping tools and techniques.

Why should you join PlotBox?

• We have a clear mission - and a sense of pride in doing what we do - to ultimately lessen people’s pain at the most difficult time of their lives; this means a lot to our team.
• We are a global company with over 120 colleagues based across the UK, Australia, and North America. You’ll undoubtedly broaden your understanding and appreciation of global operations.
• We have a passion for tech and innovation, actively exploiting new and cutting-edge tools and technologies to enhance our product and skillset.
• We are proud that, since 2020, we have received our Great Place to Work Certification - our staff have told us loud and clear that they love working for PlotBox.
• We have also been recognised as one of the UK’s Best Workplaces for Development 2024 - we invest in employee growth; we nurture every career.
• We are a truly diverse and inclusive workplace; we are proud to boast 43% female representation - which is almost double the average within the tech industry and helped put us on the UK’s Best Workplaces for Women listing in 2023.
• Our focus on wellbeing and a supportive culture has seen us ranked on the UK’s Best Workplaces for Wellbeing list (2023 and 2024).
• One of our core values is trust; you are trusted to do your job without someone micro-managing - we expect people to give their best efforts in return.

Life at PlotBox - we appreciate that we may not be the right workplace for everyone, so below we have laid out what life at Plotbox is really like so you can decide if a career at PlotBox is for you!

• We are a growing/scaling company - as such we don't always have everything neatly mapped out so you have to be comfortable with ambiguity sometimes.
• A 40 hour working week and core working hours. We ask everyone to be at work during our core hours from 10-4pm but outside of that we have flexible start and finish times so you can balance your work hours around life’s commitments.
• Hybrid working - for most roles, our staff work 2 days per week in the office and we love the opportunity it gives us to collaborate face to face.
• We believe in continuous improvement - so that can mean change is a pretty constant thing for us - we need our people to embrace change as opposed to resisting it.
• We believe feedback is crucial to development so we will create a safe environment where you can take onboard feedback and use it to improve - but we can't force you to take the feedback on board; that's your choice.
• We will support and nurture you - but we need you to show initiative, be able to tackle problems, roll with the challenges and get stuff done.
• There is no room for ego round here - everyone is here because they bring something to the table - all voices are heard and respected.

And in case you still can’t decide, here are MORE benefits to joining PlotBox!

• We support our employees’ health and wellbeing with regular wellbeing initiatives and a health cash plan, access to EAP and additional counselling support.
• Our life assurance policy ensures your loved ones are looked after should the worst happen.
• Our flexible benefits suite allows you to flex-up (or down) on benefits depending on what is most useful to you and your family at the time.
• We regularly undertake reviews of our benefits package to ensure we are offering the best package for our staff.
• Career mobility and progression which is based on merit as opposed to ‘time-served’ as well as the opportunity to travel to our global sites and visit customers when they need us on the ground.
• Active social and charity committee - lots of social events throughout the year including a summer social, Christmas party, Easter events, quizzes, book club, walking groups, coffee mornings, and many more.
• We offer Cycle to work scheme and discounted gym membership if that’s your thing!
• Our staff referral scheme could see you bag a nice fee if you refer a friend who joins our team.
• Quirky office set on a beautiful nature reserve with fully-stocked fridges and larders.
• Free parking too!

PlotBox is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified candidates regardless of race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic that makes you who you are. All employment decisions are based on qualifications, merit, and business needs.

If you require any reasonable adjustment or wish to speak to a member of our Talent team about tailoring the recruitment process to your needs please email careers@plotblox.io stating the role you are applying for.