Product Owner

The Product Owner must possess an in-depth understanding of developing digital platforms and delivering responsive design. Additionally, expertise in web analytics, social media, online advertising, digital Content Management Systems (CMS), and associated publishing tools is essential.

The Product Owner collaborates with a Senior Product Manager to enhance the clients digital services, including Express Parking on Salesforce Commerce Cloud. The goal is to boost revenue and improve consumer experience through an effective product roadmap.

Responsibilities

1. Aligning of Product Backlogs.
2. Refining and prioritising of their Product Backlogs to meet their objectives and deliver value to the client as quickly and as efficiently as possible. An element of this should be data-driven and focussed on enhancing the performance of the current products.
3. Making sure products are compliant with relevant regulations and appropriate standards such as Security standards, PCI, PEN testing & WCAG (AA), etc.
4. Building a testing and optimisation culture before developing and driving measurement.
5. Overseeing the release of new functionality into a live environment via an appropriate pathway.
6. Optimising UI and UX and content that focus on SEO to drive and increase conversion.
7. Influencing change to the Commercial eCommerce Strategy through research, insight and understanding of broad industry trends.
8. Working closely with the commercial team and key stakeholders to ensure our digital content is up to date.

Essential Skills

1. Relevant Product Owner work experience
2. A strong background in a digital, customer-facing, environment.
3. Experience in Digital Continuous Improvement.
4. Experience of end-to-end website build with focus on mobile.
5. Demonstrable experience of working with Agile teams.
6. Experienced within online payments.
7. Practical experience with Agile tools such as Azure Devops or JIRA/Confluence
8. Proven knowledge of search engine optimisation
9. A thorough understanding of mobile app development with demonstrable experience in launching and maintaining mobile applications.
10. Good working knowledge of web standards, user experience design, accessibility, and responsive web design.
11. Experience in Adobe and Salesforce SaaS applications is an advantage.

Technical Skills

1. A thorough understanding of how to develop a digital platform.
2. An understanding of delivering responsive design, SEO, web analytics, social media, online advertising, digital CMS and use of associated publishing tools.
3. Thorough understanding of mobile app development along with demonstrable experience of launching and maintaining mobile applications.