Product Ops Release Manager

Automata; London; Hybrid; GBP 50,000 - 60,000; Full time

Job description

Level: 4Salary band: £50,000-£60,000Bonus: 8% performance-based, discretionaryLocation: Hybrid - on site in our London office 2x/week

At Automata, we are revolutionizing the way science is done. Our mission is bold: to make automation accessible to every lab in the world, enabling breakthroughs in drug discovery, diagnostics, synthetic biology, and beyond. By building world-class automation solutions, we empower scientists to work faster, think bigger, and achieve more—paving the way for the next generation of life-changing discoveries.

We’re not just another automation company. We are an ambitious team of engineers, innovators, and visionaries committed to redefining the lab experience. Our LINQ platform seamlessly blends hardware and software, eliminating bottlenecks and streamlining workflows so labs can focus on the research that changes lives.

Now, we’re looking for a Product Ops Release Manager to lead the charge in ensuring that every product update and software deployment is flawlessly executed, highly transparent, and sets a new industry benchmark for trust and operational excellence.

Why This Role is a Game-Changer

Trust is Everything

Automata's customers trust us with their business-critical lab operations, and we take that responsibility seriously. Every software rollout must be seamless, consistent, and predictable—because our customers’ work depends on it.

Precision Meets Agility

This role is at the intersection of engineering, product, marketing, customer success, and compliance—ensuring that all stakeholders are aligned while delivering at speed. You’ll be the architect of clockwork-like release processes, blending risk management, technical excellence, and exceptional communication.

You’ll Shape the Future

We are scaling fast, and we need a team member who can hit the ground running to define and refine our rollout frameworks and processes, making them the gold standard in Life Sciences. This is a unique opportunity to influence the direction of a high-growth company, operating at the cutting edge of automation technology.

Your Mission: Build a Best-in-Class Rollout Function

High trust, high integrity deployment teams and processes pave the way for Automata to outpace the competition. In this role, you will be responsible for orchestrating the seamless deployment of software updates and product rollouts that instill confidence, drive adoption, and enhance our customers’ experience.

Your Core Responsibilities

30% – Communication & Stakeholder Management

• Own strategic release communications, ensuring clarity and alignment across Execs, Product, Engineering, and Customer Success teams.

• Provide upward and outward reporting, ensuring full visibility on release plans, risks, and impact.

• Gather and incorporate feedback loops to continuously refine our rollout strategy.

25% – Release Planning & Execution

• Lead forward planning across Product, Engineering, QA, DevOps, and Customer Success, ensuring smooth, well-coordinated releases.

• Champion release readiness, keeping teams aligned, risks mitigated, and rollouts predictable.

15% – Process Optimization & Automation

• Implement best-in-class deployment processes, standardizing release checklists and workflows.

• Continuously enhance incident response procedures, ensuring our rollouts are resilient, auditable, and scalable.

15% – Risk Management & Compliance

• Establish robust risk assessment frameworks that proactively identify and mitigate deployment risks.

• Ensure compliance with industry standards, best practices, and regulatory requirements.

15% – Post-Release Monitoring & Continuous Improvement

• Define and track release performance metrics, ensuring data-driven decision-making.

• Continuously refine and improve post-release monitoring and auditing frameworks.

What We’re Looking For

• 5+ years of experience as Release Manager, Implementation Manager, Delivery Manager, Technical Programme Manager, Product Operations Manager with direct release responsibilities, DevOps Release Engineer/Manager.

• B2B SaaS experience, preferably in fast-paced, high-growth environments.

• Strong expertise in policy and procedure development, ideally within recognized international standards.

• Exceptional communication skills—you can translate complex technical processes into clear, actionable insights.

• A structured, analytical, and problem-solving mindset—you thrive in environments where precision meets speed.

Bonus Points for:

• Experience in regulated industries (e.g., Life Sciences, Healthcare, Pharma).

• Familiarity with automated deployment pipelines, DevOps best practices, and compliance frameworks.

Why Automata?

At Automata, we don’t just talk about career growth—we create an environment where high performers thrive. We’re scaling rapidly in one of the most exciting, future-proofed industries, and we need ambitious people who are ready to build, lead, and innovate.

Be part of a category-defining company in Life Sciences Automation.
Work alongside world-class engineers, product leaders, and automation experts.
Join a high-growth company that invests in your career development.
Make a global impact—helping scientists accelerate discoveries that change lives.

Are You Ready to Build the Future of Life Sciences Automation?

If you’re passionate about scaling best-in-class SaaS deployments and want to play a key role in shaping the future of lab automation, we’d love to hear from you. Apply today and be part of something transformational.

We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Discrimination of any kind based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status is strictly prohibited.